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Post 24.2 upgrade, custom logo reverted

KTaggart
New Contributor III
New Contributor III

We have upgraded our environment to 24.2.  We observed the custom logo has reverted back to Saviynt logo.  I have re-uploaded png file, and confirmed that using this URL  https://<<CLIENT_DOMAIN>>/ECMv6/api/idw/resource/image/app/SaviyntR_White-Original.png  I am able to see our custom logo.  I have taken restart and waited 20+ minutes, I still do not see the logo.  I have attached file to the "Your Login/Logout Logo" section, we are expecting this would reflect in the top left section on the home page after user is logged in.

4 REPLIES 4

CR
Regular Contributor III
Regular Contributor III

check private browser please


Thanks,
Raghu
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KTaggart
New Contributor III
New Contributor III

Hello,

I have tried incognito browser, and new logo is still not reflecting.

KTaggart
New Contributor III
New Contributor III

I just got this resolved, there is new layout, I had to update inside of the "Saviynt Theme" section

Image Path in NEO has been changed hence branding needs to be redone


Regards,
Rushikesh Vartak
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