Disable and Remove Account are not processing in AD

[Prithviraj1]

Hi Everyone,

We have an issue where our AD Disable  account are not getting processed. We are getting the following error as "Error while Delete operation for account-****** in AD - [LDAP: error code 80 - 00002089: UpdErr: DSID-031B0E6F, problem 5012 (DIR_ERROR), data 2 ]"

Disable Account JSON :

{
"userAccountControl": "514",
"moveUsertoOU": "OU=*****,DC=*******,DC=******"
}

Request you to please share your thoughts on the same.

Thanks,
Prithviraj

[Raghu]

@Prithviraj1  try below :

{
"deleteAllGroups": "No",
"userAccountControl": "514",
"moveUsertoOU": "OU=*****,DC=*******,DC=******"
}

[Prithviraj1]

Hi @Raghu ,

I actually tried with your recommendation earlier before reporting, but the i received the same result. The tasks are not getting processed.

Thanks,
Prithviraj

[Raghu]

@Prithviraj1Can you check  "moveUsertoOU": "OU=*****,DC=*******,DC=******" , it is available in target system and permission have move ou?

https://forums.saviynt.com/t5/identity-governance/getting-ldap-error-code-80-for-disabling-ad-accoun...

[Prithviraj1]

Hi @Raghu ,

Yes, i have verified that the OU path is there and user has necessary permission to perform action.

Also i did investigate in the forum link which you shared before creating this one, the solution is also not shared there as well.

[Manu269]

Check these :

Solved: AD disable account - Saviynt Forums - 49388

Solved: AD Provisioning Error LDAP: error code 16 - 000000... - Saviynt Forums - 57870

Solved: AD disable account with if else condition - Saviynt Forums - 49473

[Prithviraj1]

Hi Manu,

I have also gone through those post as well but still i did not find anything working for me.

Thanks,
Prithviraj

[rushikeshvartak]

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



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