Click HERE to see how Saviynt Intelligence is transforming the industry. |
04/30/2024 12:13 AM - last edited on 04/30/2024 01:48 AM by Sunil
Hi Team,
we have a self certification where we configured create revoke tasks for revoked/conditional certified accounts & ent. upon expirying but the tasks are not getting created.
This campaign is for privileged accounts so we need this functionality to work. Can anyone help us why the tasks are not getting created?
Please check below screenshot we have enabled the button create revoke tasks for revoked/conditional certified accounts & ent. upon expirying.
[Removed] Please help us figure out why it is not creating tasks as this is critical.
And also, we have enabled instant provisioning in security system too.
PS: We had tested this in lower environment which is working fine but in PROD it is not working.
Thank you,
Harsha
[[This post has been edited by a Moderator. We discourage the @ mention of other forum users or employees unless they have already involved themselves on the forum post.]]
04/30/2024 10:02 PM
Enable - Create Dependent Entitlement Task for Remove Access under Endpoint
05/01/2024 09:44 PM
Hi Rushikesh,
We are trying to revoke account access as campaign is for privilege accounts. So for rejected accounts it should create task to disable the account it has nothing to do with entitlements I think as directly we are disabling the account. Please help us understand why it is not creating task to disable the accounts.
Thank you,
Harsha
05/02/2024 10:10 PM
Campaign does not create disable account task only remove account task can be created
05/02/2024 10:24 PM
Hi Rushikesh,
yes got it but campaign is not creating remove account task too, what could be the reason?
Thank you,
Harsha
05/02/2024 10:33 PM - edited 05/02/2024 10:33 PM
share logs when campaign is expiring
05/01/2024 07:16 AM
Did you check if the campaign is expired by executing campaign expiry job?
Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.
05/01/2024 09:46 PM - edited 05/01/2024 09:50 PM
Hi,
yes we have expired the campaign using expiry job. And we are looking for revoke tasks for accounts.
Thank you,
Harsha
05/02/2024 11:03 PM
@Harsha check this thread if it helps :
Campaign Revoke task - Saviynt Forums - 54296