Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Revoke task for self certification campaign is not getting created

Harsha
Regular Contributor II
Regular Contributor II

Hi Team,

we have a self certification where we configured create revoke tasks for revoked/conditional certified accounts & ent. upon expirying but the tasks are not getting created.

This campaign is for privileged accounts so we need this functionality to work. Can anyone help us why the tasks are not getting created?

Please check below screenshot we have enabled the button create revoke tasks for revoked/conditional certified accounts & ent. upon expirying.

[Removed] Please help us figure out why it is not creating tasks as this is critical.

Harsha_0-1714460016436.png

And also, we have enabled instant provisioning in security system too.

Harsha_1-1714460308996.png

PS: We had tested this in lower environment which is working fine but in PROD it is not working.

Thank you,

Harsha

[[This post has been edited by a Moderator. We discourage the @ mention of other forum users or employees unless they have already involved themselves on the forum post.]]

8 REPLIES 8

rushikeshvartak
All-Star
All-Star

Enable - Create Dependent Entitlement Task for Remove Access under Endpoint

rushikeshvartak_0-1714539714451.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Harsha
Regular Contributor II
Regular Contributor II

Hi Rushikesh,

We are trying to revoke account access as campaign is for privilege accounts. So for rejected accounts it should create task to disable the account it has nothing to do with entitlements  I think as directly we are disabling the account. Please help us understand why it is not creating task to disable the accounts. 

Thank you,

Harsha

 

Campaign does not create disable account task only remove account task can be created 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Harsha
Regular Contributor II
Regular Contributor II

Hi Rushikesh,

yes got it but campaign is not creating remove account task too, what could be the reason?

Thank you,

Harsha

share logs when campaign is expiring 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

dgandhi
All-Star
All-Star

Did you check if the campaign is expired by executing campaign expiry job?

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

Harsha
Regular Contributor II
Regular Contributor II

Hi,

yes we have expired the campaign using expiry job. And we are looking for revoke tasks for accounts.

Thank you,

Harsha

Manu269
All-Star
All-Star

@Harsha check this thread if it helps :

Campaign Revoke task - Saviynt Forums - 54296

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.