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09/17/2024 05:19 AM
Hi All,
We have UM campaign (only step 2 active - Access Approval).
While testing, we have observed that
1. If you certify base account and reject access, revoke access tasks are getting created for the rejected entitlement.
2. If base account is rejected (access gets rejected automatically), only remove account task is getting created but not the revoke access tasks for the automatically rejected entitlement.
Is this expected?
This is the config used in Revoke Tasks -
We have tried checking/un-checking the "Create Remove Account Task For Base Account" but only remove account task is getting generated.
Solved! Go to Solution.
09/17/2024 05:28 AM
Hi @Gurukrishna96 i believe because access are part of camapign it is not creating a task for testing can you one thing.
Only include base account and not entitlement see what it yields.
09/17/2024 05:32 AM
under endpoint - did you enabled create dependent task for remove access option ?
09/17/2024 06:30 AM
Thanks @rushikeshvartak and @NM . Enabling the dependent task option worked.