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User Manager Campaign | Revoke Access Task not generating

Gurukrishna96
New Contributor
New Contributor

Hi All,

We have UM campaign (only step 2 active - Access Approval). 
While testing, we have observed that

1. If you certify base account and reject access, revoke access tasks are getting created for the rejected entitlement.

2. If base account is rejected (access gets rejected automatically), only remove account task is getting created but not the revoke access tasks for the automatically rejected entitlement.

Gurukrishna96_0-1726575161420.png

Gurukrishna96_1-1726575216717.png
Is this expected?

This is the config used in Revoke Tasks - 

Gurukrishna96_2-1726575389064.png

We have tried checking/un-checking the "Create Remove Account Task For Base Account" but only remove account task is getting generated.

3 REPLIES 3

NM
Honored Contributor II
Honored Contributor II

Hi @Gurukrishna96 i believe because access are part of camapign it is not creating a task for testing can you one thing.

Only include base account and not entitlement see what it yields.

rushikeshvartak
All-Star
All-Star

under endpoint - did you enabled create dependent task for remove access option ?


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Thanks @rushikeshvartak and @NM . Enabling the dependent task option worked.