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provisoning tasks not getting created for the following issue/birthright

thesvg
New Contributor III
New Contributor III

 

Use case 1:

  • We noticed that when the Request-Option for Entitlement Type is set to None under Endpoint, any entitlement that is assigned as part of Birthright rules via Enterprise Roles is not being assigned (add access/account tasks are not created for the entitlement/endpoint). Any idea why this would happen? We were unable to find anything via the forum or internally.

vidyaa_1-1709928513734.jpeg

 

Use case 2:

  • Entitlement A has mapped entitlements from other endpoints, such as Entitlements B and C. When Entitlement A is requested via role A through ARS, tasks are created for Entitlements A, B, and C. However, when Entitlement A is given via a Birthright rule through a enterprise role, tasks are only created for Entitlement A, and nothing is sighted for Entitlements B and C. Any idea why this would happen? We were unable to find anything via the forum or internally.

 

vidyaa_2-1709928513734.jpeg

 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Request option should be none create task when you use role based provisioning 


Regards,
Rushikesh Vartak
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Manu269
All-Star
All-Star

@thesvg hope you checked this document :

Viewing or Updating Endpoints (saviyntcloud.com)

Manu269_0-1710135707536.png

 

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.

CR
Regular Contributor III
Regular Contributor III

Can you make it true below highlighted things  and try it

CR_0-1710136433323.png

 


Thanks,
Raghu
If this reply answered your question, Please Accept As Solution and hit Kudos.