SOAP response body is showing as CSV values when decoded

[jralexander137]

Hi we're integrating with UKG/Ultipro via a RaaS Soap connection and trying to import users via the raas. Here is the import config we're using: 

{
   "CONNECTION1":"Logon",
   "REQUESTXML1":"<s:Envelope xmlns:s=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:a=\"http://www.w3.org/2005/08/addressing\"><s:Header><a:Action s:mustUnderstand=\"1\">http://www.ultipro.com/dataservices/bidata/2/IBIDataService/LogOn</a:Action><a:ReplyTo><a:Address>http://www.w3.org/2005/08/addressing/anonymous</a:Address></a:ReplyTo><a:To s:mustUnderstand=\"1\">https://blah.ultipro.com/services/BIDataService</a:To></s:Header><s:Body><LogOn xmlns=\"http://www.ultipro.com/dataservices/bidata/2\"><logOnRequest xmlns:i=\"http://www.w3.org/2001/XMLSchema-instance\"><UserName>username</UserName><Password>password</Password><ClientAccessKey>CAK</ClientAccessKey><UserAccessKey>UAK</UserAccessKey></logOnRequest></LogOn></s:Body></s:Envelope>",
   "REQUESTPARAMS1":{
      "Content-Type":"application/soap+xml;charset=utf-8"
   },
   "RESPONSEDATAPATH1":"Body.LogOnResponse.LogOnResult",
   "RESPONSEMAPPING1":{
      "SERVICEID":"ServiceId",
      "CLIENTACCESSKEY":"ClientAccessKey",
      "TOKEN":"Token",
      "INSTANCEKEY":"InstanceKey"
   },
   "CONNECTION2":"Logon",
   "REQUESTXML2":"<s:Envelope xmlns:s=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:a=\"http://www.w3.org/2005/08/addressing\"><s:Header><a:Action s:mustUnderstand=\"1\">http://www.ultipro.com/dataservices/bidata/2/IBIDataService/ExecuteReport</a:Action><a:ReplyTo><a:Address>http://www.w3.org/2005/08/addressing/anonymous</a:Address></a:ReplyTo><a:To s:mustUnderstand=\"1\">https://blah.ultipro.com/services/BIDataService</a:To></s:Header><s:Body><ExecuteReport xmlns=\"http://www.ultipro.com/dataservices/bidata/2\"><request xmlns:i=\"http://www.w3.org/2001/XMLSchema-instance\"><ReportPath>/content/folder[@name='zzzCompany Folders']/folder[@name='blah']/folder[@name='UltiPro']/folder[@name='Customs']/folder[@name='Test']/report[@name='Blah EE Report Saviynt Test']</ReportPath><ReportParameters/></request><context xmlns:i=\"http://www.w3.org/2001/XMLSchema-instance\"><ServiceId>\\${SERVICEID}</ServiceId><ClientAccessKey>\\${CLIENTACCESSKEY}</ClientAccessKey><Token>\\${TOKEN}</Token><Status>Ok</Status><StatusMessage i:nil=\"true\"/><InstanceKey>\\${INSTANCEKEY}</InstanceKey></context></ExecuteReport></s:Body></s:Envelope>",
   "REQUESTPARAMS2":{
      "Content-Type":"application/soap+xml;charset=utf-8"
   },
   "RESPONSEDATAPATH2":"Body.ExecuteReportResponse.ExecuteReportResult",
   "RESPONSEMAPPING2":{
      "REPORTKEY":"ReportKey"
   },
   "CONNECTION3":"Report",
   "REQUESTXML3":"<s:Envelope xmlns:s=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:a=\"http://www.w3.org/2005/08/addressing\"><s:Header><a:Action s:mustUnderstand=\"1\">http://www.ultipro.com/dataservices/bistream/2/IBIStreamService/RetrieveReport</a:Action><h:ReportKey xmlns:h=\"http://www.ultipro.com/dataservices/bistream/2\" xmlns=\"http://www.ultipro.com/dataservices/bistream/2\">\\${REPORTKEY}</h:ReportKey><a:MessageID>urn:uuid:8332571f-3a89-4442-ac80-27195b397b4d</a:MessageID><a:ReplyTo><a:Address>http://www.w3.org/2005/08/addressing/anonymous</a:Address></a:ReplyTo><a:To s:mustUnderstand=\"1\">https://blah.ultipro.com/services/BIStreamingService</a:To></s:Header><s:Body xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\"><RetrieveReportRequest xmlns=\"http://www.ultipro.com/dataservices/bistream/2\"/></s:Body></s:Envelope>",
   "REQUESTPARAMS3":{
      "Content-Type":"application/soap+xml;charset=utf-8"
   },
   "RESPONSEDATAPATH3":"Body.StreamReportResponse.ReportStream.DECODEBASE64.data.row",
   "USERMAPPING3":"COMPANYNAME:value(0),LOCATION:value(1),DEPARTMENTNAME:value(2),CUSTOMPROPERTY2:value(3), CUSTOMPROPERTY3:value(4),USERNAME:value(5),FIRSTNAME:value(6),LASTNAME:value(7),PREFEREDFIRSTNAME:value(8),CUSTOMPROPERTY1:value(9),TITLE:value(10),CUSTOMPROPERTY5:value(11), CUSTOMPROPERTY13:value(12),ENDDATE:value(13),OWNER:value(14),STARTDATE:value(15),CUSTOMPROPERTY6:value(16)",
   "TEMPMAPPING3":[
      "EMPLOYEETYPE='EMPLOYEE' WHERE EMPLOYEETYPE IS NULL",
      "STATUSKEY='1' Where customproperty1 in ('Active', 'Leave of Absence')",
      "STATUSKEY='0' Where customproperty1 in ('Terminated')"
   ],
   "CONNECTION4":"Logon",
   "REQUESTXML4":"<s:Envelope xmlns:s=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:a=\"http://www.w3.org/2005/08/addressing\"><s:Header><a:Action s:mustUnderstand=\"1\">http://www.ultipro.com/dataservices/bidata/2/IBIDataService/LogOff</a:Action><a:MessageID>urn:uuid:03699dac-b578-4a63-af21-138bd325d706</a:MessageID><a:ReplyTo><a:Address>http://www.w3.org/2005/08/addressing/anonymous</a:Address></a:ReplyTo><a:To s:mustUnderstand=\"1\">https://blah.ultipro.com/services/BIDataService</a:To></s:Header><s:Body><LogOff xmlns=\"http://www.ultipro.com/dataservices/bidata/2\"><context xmlns:i=\"http://www.w3.org/2001/XMLSchema-instance\"><ServiceId>{{rassServiceId}}</ServiceId><ClientAccessKey>{{CLIENTACCESSKEY}}</ClientAccessKey><Token>{{raasToken}}</Token><Status>Ok</Status><StatusMessage i:nil=\"true\"/><InstanceKey>{{raasInstanceKey}}</InstanceKey></context></LogOff></s:Body></s:Envelope>",
   "REQUESTPARAMS4":{
      "Content-Type":"application/soap+xml;charset=utf-8"
   },
   "RESPONSEDATAPATH4":"Body.LogOffResponse.LogOffResult",
   "RESPONSEMAPPING4":{
      "STATUS":"Status"
   }
}

When we retrieve the repost and sav decodes it we get the following error: 

Response Code: 200, Response Message: OK
Response length: 646
called api...
timeout validated for api...
got response for api...
callXMLEndpoint - responseStatusCode ::200
REQUESTTYPE= null
RESPONSEDATAPATH= Body.StreamReportResponse.ReportStream.DECODEBASE64.data.row
RESPONSETOTALRESULTS= null
RESPONSEPAGERESULTS= null
Evaluated RESPONSEDATAPATH: Body.StreamReportResponse.ReportStream.DECODEBASE64.data.row
Error - Failed to Connect to or Import Data :
org.xml.sax.SAXParseException; Premature end of file.
at com.saviynt.provisoning.SoapProvisioningService$_evaluateExpression_closure27.doCall(SoapProvisioningService.groovy:2346)
at com.saviynt.provisoning.SoapProvisioningService.evaluateExpression(SoapProvisioningService.groovy:2243)
at com.saviynt.provisoning.SoapProvisioningService.processSingleRequest(SoapProvisioningService.groovy:1336)
at com.saviynt.provisoning.SoapProvisioningService.importXMLData(SoapProvisioningService.groovy:977)
at com.saviynt.provisoning.SoapProvisioningService.doImport(SoapProvisioningService.groovy:134)
at com.saviynt.provisoning.SoapProvisioningService.doUserImport(SoapProvisioningService.groo

When we pull the report in postman it looks like this: 

See attached doc

And when we decode the report data it looks like this: 

Company Name,Employee Status,"Employee Name (Last Suffix, First MI)",Org Level 1,Org Level 2,Job,Termination Date
Acme,Terminated,"Martinez, Bobby",Food Beverage,Harvest Dining Hall,Cook 1,2023-09-28 00:00:00
Acme,Active,"Canchola Rodriguez, Lodes",Food Beverage,EDR,EDR Attendant,

The main response body looks to be in XML format but once the returned report data is decode it looks to be in csv format rather than XML which is why I'm thinking we're getting the above error. If that is correct, then how do we get it to parse the CSV decoded info? 

We have been refering to the UKG Vendor docs and the sav doc https://docs.saviyntcloud.com/bundle/Ultipro-v24x/page/Content/Configuring-a-Connection.htm#creating... 

[pruthvi_t]

Hi @jralexander137 ,

Greetings.

Did you verify if your import json doesn't have any unwanted spaces or characters.

Also kindly verify if the service account which is being used in connection has all the permissions to import the data.

Thanks

[jralexander137]

The json config for import looks fine as far as I can tell. We did verify the service account access with the vendor support and looks good there. We have an open ticket with saviynt as well. 

[pruthvi_t]

Did you validate the json with the sample json from documentation?? 

In the request xml parts of the json 

From documentation:

"REQUESTXML1": "<soap:Envelope xmlns:soap=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:ns=\"http://www.ultipro.com/dataservices/bidata/2\">
<soap:Header xmlns:wsa=\"http://www.w3.org/2005/08/addressing\"><wsa:Action>http://www.ultipro.com/dataservices/bidata/2/IBIDataService/LogOn</wsa:Action></soap:Header>
<soap:Body> <ns:LogOn> <ns:logOnRequest> <ns:UserName>\${USERNAME}</ns:UserName> <ns:Password>\${PASSWORD}</ns:Password> <ns:ClientAccessKey>ZWRCR</ns:ClientAccessKey>
<ns:UserAccessKey>C9CATL0000K0</ns:UserAccessKey> </ns:logOnRequest>

however, in the sample you've mentioned as

"REQUESTXML1":"<s:Envelope xmlns:s=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:a=\"http://www.w3.org/2005/08/addressing\"><s:Header><a:Action s:mustUnderstand=\"1\">http://www.ultipro.com/dataservices/bidata/2/IBIDataService/LogOn

Please make changes to your json as per the documentation and try it.

Thanks,

[jralexander137]

We have the soap calls working in postman. The saviynt doc seems to be incorrect/incomplete in that there was a line missing from every call in the sample configs that had to be added. We referred to the UKG Vendor documentation here https://developer.ukg.com/hcm/docs/report-as-a-service I can see the first 2 api calls in the chain complete with a 200 response and token being passed but then the connector is unable to parse the decoded data once received. We did have too many attribute mappings in the UserMapping3 section but I pared that down to just whats in the report but issue still exists.

[jralexander137]

I made the config match the sav doc 1 to 1 and issue persists. Here is the updated config: 

{
  "CONNECTION1":"Logon",
  "REQUESTXML1":"<soap:Envelope xmlns:soap=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:ns=\"http://www.ultipro.com/dataservices/bidata/2\"> <soap:Header xmlns:wsa=\"http://www.w3.org/2005/08/addressing\"><wsa:Action>http://www.ultipro.com/dataservices/bidata/2/IBIDataService/LogOn</wsa:Action></soap:Header> <soap:Body> <ns:LogOn> <ns:logOnRequest> <ns:UserName>${USERNAME}</ns:UserName> <ns:Password>${PASSWORD}</ns:Password> <ns:ClientAccessKey>CAK</ns:ClientAccessKey> <ns:UserAccessKey>UAK</ns:UserAccessKey> </ns:logOnRequest> </ns:LogOn> </soap:Body> </soap:Envelope>",
  "REQUESTPARAMS1":{
     "Content-Type":"application/soap+xml;charset=utf-8"
  },
  "RESPONSEDATAPATH1":"Body.LogOnResponse.LogOnResult",
  "RESPONSEMAPPING1":{
     "SERVICEID":"ServiceId",
     "CLIENTACCESSKEY":"ClientAccessKey",
     "TOKEN":"Token",
     "INSTANCEKEY":"InstanceKey"
  },
  "CONNECTION2":"Logon",
  "REQUESTXML2":"<soap:Envelope xmlns:soap=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:ns=\"http://www.ultipro.com/dataservices/bidata/2\"> <soap:Header xmlns:wsa=\"http://www.w3.org/2005/08/addressing\"><wsa:Action>http://www.ultipro.com/dataservices/bidata/2/IBIDataService/ExecuteReport</wsa:Action></soap:Header> <soap:Body> <ns:ExecuteReport> <ns:request> <ns:ReportPath>/content/folder[@name='zzzCompany Folders']/folder[@name='Cache Creek Casino Resort']/folder[@name='UltiPro']/folder[@name='Customs']/folder[@name='Test']/report[@name='CCCR EE Report Saviynt Test']</ns:ReportPath> <ns:ReportParameters> <ns:ReportParameter> <ns:Name>Saviynt Report</ns:Name> </ns:ReportParameter> </ns:ReportParameters> </ns:request> <ns:context> <ns:ServiceId>${SERVICEID}\n</ns:ServiceId> <ns:ClientAccessKey>${CLIENTACCESSKEY}</ns:ClientAccessKey> <ns:Token>${TOKEN}</ns:Token> <ns:InstanceKey>${INSTANCEKEY}</ns:InstanceKey> </ns:context> </ns:ExecuteReport> </soap:Body> </soap:Envelope>",
  "REQUESTPARAMS2":{
     "Content-Type":"application/soap+xml;charset=utf-8"
  },
  "RESPONSEDATAPATH2":"Body.ExecuteReportResponse.ExecuteReportResult",
  "RESPONSEMAPPING2":{
     "REPORTKEY":"ReportKey"
  },
  "CONNECTION3":"Report",
  "REQUESTXML3":"<soap:Envelope xmlns:soap=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:ns=\"http://www.ultipro.com/dataservices/bistream/2\"> <soap:Header xmlns:wsa=\"http://www.w3.org/2005/08/addressing\"> <ns:ReportKey>${REPORTKEY}</ns:ReportKey> <wsa:Action>http://www.ultipro.com/dataservices/bistream/2/IBIStreamService/RetrieveReport</wsa:Action></soap:Header> <soap:Body> <ns:RetrieveReportRequest></ns:RetrieveReportRequest> </soap:Body> </soap:Envelope>",
  "REQUESTPARAMS3":{
     "Content-Type":"application/soap+xml;charset=utf-8"
  },
  "RESPONSEDATAPATH3":"Body.StreamReportResponse.ReportStream.DECODEBASE64.data.row",
  "USERMAPPING3":"COMPANYNAME:value(0),CUSTOMPROPERTY1:value(1),EMPLOYEEID:value(2),FIRSTNAME:value(3),LASTNAME:value(4),PREFEREDFIRSTNAME:value(5),EMAIL:value(6),SECONDARYEMAIL:value(7),TITLE:value(8),DEPARTMENTNAME:value(9),LOCATION:value(10),CUSTOMPROPERTY5:value(11),MANAGER:value(12),CUSTOMPROPERTY3:value(13)",
  "TEMPMAPPING3":[
     "STATUSKEY='1' Where customproperty1 in ('Active', 'Leave of Absence', 'A')",
     "STATUSKEY='0' Where customproperty1 in ('Terminated', 'T')"
  ],
  "CONNECTION4":"Logon",
  "REQUESTXML4":"<soap:Envelope xmlns:soap=\"http://www.w3.org/2003/05/soap-envelope\" xmlns:ns=\"http://www.ultipro.com/dataservices/bidata/2\"> <soap:Header xmlns:wsa=\"http://www.w3.org/2005/08/addressing\"><wsa:Action>http://www.ultipro.com/dataservices/bidata/2/IBIDataService/LogOff</wsa:Action></soap:Header> <soap:Body> <ns:LogOff> <ns:context> <ns:ServiceId>${SERVICEID}</ns:ServiceId> <ns:ClientAccessKey>${CLIENTACCESSKEY}</ns:ClientAccessKey> <ns:InstanceKey>${INSTANCEKEY}</ns:InstanceKey> </ns:context> </ns:LogOff> </soap:Body> </soap:Envelope>",
  "REQUESTPARAMS4":{
     "Content-Type":"application/soap+xml;charset=utf-8"
  },
  "RESPONSEDATAPATH4":"Body.LogOffResponse.LogOffResult",
  "RESPONSEMAPPING4":{
     "STATUS":"Status"
  }
}

And I have uploaded the fresh logs here as well. Looks like its proceeding through the calls but still failing at the same point with same error.

[jralexander137]

Does this portion of the config look correct? 

 "RESPONSEDATAPATH3":"Body.StreamReportResponse.ReportStream.DECODEBASE64.data.row",
  "USERMAPPING3":"COMPANYNAME:value(0),CUSTOMPROPERTY1:value(1),EMPLOYEEID:value(2),FIRSTNAME:value(3),LASTNAME:value(4),PREFEREDFIRSTNAME:value(5),EMAIL:value(6),SECONDARYEMAIL:value(7),TITLE:value(8),DEPARTMENTNAME:value(9),LOCATION:value(10),CUSTOMPROPERTY5:value(11),MANAGER:value(12),CUSTOMPROPERTY3:value(13)",
  "TEMPMAPPING3":[
     "STATUSKEY='1' Where customproperty1 in ('Active', 'Leave of Absence', 'A')",
     "STATUSKEY='0' Where customproperty1 in ('Terminated', 'T')"
  ],

Based on the response as shown here not decoded (I truncated part of the response to fit here): 

<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing">
    <s:Header>
        <a:Action s:mustUnderstand="1">http://www.ultipro.com/dataservices/bistream/2/IBIStreamService/RetrieveReportResponse</a:Action>
        <h:Status xmlns:h="http://www.ultipro.com/dataservices/bistream/2">Completed</h:Status>
        <h:StatusMessage i:nil="true" xmlns:h="http://www.ultipro.com/dataservices/bistream/2" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"/>
        <a:RelatesTo>urn:uuid:8332571f-3a89-4442-ac80-27195b397b4d</a:RelatesTo>
    </s:Header>
    <s:Body>
        <StreamReportResponse xmlns="http://www.ultipro.com/dataservices/bistream/2">
            <ReportStream>Company Code,Employee Status Code,Employee Number,First Name,Last Name,Preferred First Name,Email Address,Alternate Email Address,Job,Org Level 1,Org Level 2,Supervisor Name (First MI Last Suffix),Supervisor Employee Number,Termination Date
CCCR,T,021038,Dina,Abalo,,,,Reservationist,Hotel Operations,PBX,Abegail Sheena Lazansky,015793,2022-12-12 00:00:00
CCCR,A,017837,Mark,Abalos,,marky.abalos@gmail.cohma.tiwari@gmail.com,,Beverage Server,Food Beverage,Casino Floor Service,Kientanh Pham,019290,
CCCR,A,021020,Anjana,Acharya,,anjanaacharya2078@gmail.com,anjanaacharya2078@gmail.com,Blackjack Dealer,Gaming Operations,Table Games,Pha Reach,007735,
CCCR,A,021276,Kevin,Ackart,Kevin,kackart@cachecreek.com,kackart2@gmail.com,Sous Chef,Food Beverage,Sports Page,Mario Navarro,017851,
CCCR,A,018049,Veronica,Acosta,,veronicamacosta@hotmail.com,,Cleaning Specialist,Hotel Operations,Environmental Service,Jorge Tapia,012272,
CCCR,A,018824,Cory,Acosta,,cacosta@cachecreek.com,inkedmama530@sbcglobal.net,Promo Spec Event Coord,Marketing,Special Events,Thomas Riesgo,019813,
CCCR,A,018950,Mayra,Acosta De Martinez,,mayramartinez711@yahoo.com,mayramartinez711@yahoo.com,Cook 2,Food Beverage,Canyon Cafe,Alejandra Moreno-Ramos,009339,
CCCR,T,008843,Linda,Adams,,ladams@cachecreek.com,ladams088@gmail.com,Cache Club Supervisor,Casino Marketing,Cache Club,Sherri Swift Garofalo,015228,2022-12-14 00:00:00
CCCR,T,020837,Rebecca,Adamson,,rebeadamson9@gmail.com,,Server,Food Beverage,C2 Steakhouse,Andrew Kingsbury Jr.,020579,2023-05-14 00:00:00
CCCR,A,017461,Lila,Adhikari,Lila,ladhikari@cachecreek.com,adhikari_lila66@yahoo.com,Guest Service Agent,Hotel Operations,Front Desk,Noe Cervantes,015639,
CCCR,A,017884,Janardan,Adhikari,,lijhon2_adhikari2@hotmail.com,lijhon2_adhikari2@hotmail.com,Table Games Supervisor,Gaming Operations,Table Games,Miguel Barreto-Franco,010771,
CCCR,A,018012,Raja Ram,Adhikari,,ADHIKARIRR72@GMAIL.COM,,Blackjack Dealer,Gaming Operations,Table Games,Pha Reach,007735,
CCCR,A,018563,Bindu,Adhikari,,adhikaribindu@ymail.com,,Cook 1,Food Beverage,Deli,Antonio Lara,005631,
CCCR,A,019225,Rasmina,Adhikari,,rasminaadhikari2015@gmail.com,rasminaadhikari2015@gmail.com,Blackjack Dealer,Gaming Operations,Table Games,Robert Smith,016726,
CCCR,A,020095,Pushpa,Adhikari,,pinkisilwalktm@gmail.com,,Blackjack Dealer,Gaming Operations,Table Games,Miguel Barreto-Franco,010771,
CCCR,A,020744,Suresh,Adhikari,,sureshadhikari964@gmail.com,,Blackjack Dealer,Gaming Operations,Table Games,Miguel Barreto-Franco,010771,
CCCR,T,020700,Samantha,Adhikari,,samanthaadhikari8@gmail.com,,Blackjack Dealer,Gaming Operations,Table Games,Robert Smith,016726,2022-12-12 00:00:00
CCCR,T,020709,Kishor,Adhikari,,rebirth.kishor@gmail.com,,Blackjack Dealer,Gaming Operations,Table Games,Robert Smith,016726,2023-07-22 00:00:00
CCCR,A,014929,Bimal,Adhikary,Bimal,bimal_dhoj@hotmail.com,,Casino Cashier 4,General Administration,Cage,Tanya L. Munoz,003084,
CCCR,A,019884,Julie,Adsuara,,wickedjewelz@gmail.com,,Server,Food Beverage,Canyon Cafe,Maria Juszcze,006198,
CCCR,A,008346,Maria,Aguilar De Marquez,,marialidiamarquez72@gmail.com,marialidiamarquez72@gmail.com,Cook 2,Food Beverage,C2 Steakhouse,Jose Arias Hernandez,017398,
CCCR,A,020705,Luis,Aguilar Montijo,,laguilarmontijo@cachecreek.com,luischo1982@hotmail.com,Restaurant Chef,Food Beverage,Sports Page,Mario Navarro,017851,
CCCR,A,009692,Francisco,Aguilera,,franky703@yahoo.com,,Security Officer,General Administration,Security,Robert Codarre,006866,
CCCR,T,020924,Alicia,Aguilera,,aaguilera@cachecreek.com,amarieaguilera@gmail.com,Dispatch Officer,General Administration,Security,Robert Codarre,006866,2023-05-06 00:00:00
CCCR,A,015054,Eufemio,Aguilera Chairez,Eufemio,aguileraeufemio4@gmail.com,,Lead Cook,Food Beverage,C2 Steakhouse,Jose Arias Hernandez,017398,
CCCR,A,012107,Christy,Aguirre,,caguirre@cachecreek.com,christy.aguirre@aol.com,Spa Tech Lead Massage,Hotel Operations,Spa,Jenna Hellinger,012828,
CCCR,A,018258,Yessica,Aguirre,,yaguirre@cachecreek.com,y.delgado724@icloud.com,Revenue Auditor 2,General Administration,Finance,Mireya Garza,005843,
CCCR,T,018794,Alberto,Aguirre Contreras,,,aguirrealberto800@gmail.com,Security Officer,General Administration,Security,Robert Codarre,006866,2022-06-08 00:00:00
CCCR,A,019664,Paramjit,Aheer,,dinkyaheer2004@gmail.com,,Guest Room Attendant,Hotel Operations,Housekeeping,Sherezada Tapia,012289,
CCCR,T,019951,Craig,Ahlstrom,,Craig.ahlstrom93@gmail.com,,Bar Back,Food Beverage,Canyon Cafe,Kientanh Pham,019290,2023-08-06 00:00:00
CCCR,A,014150,Riaz,Ahmad,Riaz,ahmadasad179@gmail.com,,Deep Cleaner,Food Beverage,Stewarding,Mario Navarro,017851,
CCCR,A,015637,Raza,Ahmad,,rahmad@cachecreek.com,raza_ahmad@icloud.com,Security Shift Manager,General Administration,Security,Robert Codarre,006866,
CCCR,A,020772,Asad,Ahmad,,aahmad@CACHECREEK.COM,ahmadasad179@gmail.com,Benefits Representative 2,General Administration,Human Resources,Marta Wada,018626,
CCCR,T,018474,Maqsood,Ahmad,,maqsoodahmad0108@yahoo.com,,Steward,Food Beverage,Stewarding,Mario Navarro,017851,2023-08-27 00:00:00
CCCR,A,012221,Mumtaz,Ahmed,Mumtaz,mumtazsobia123@gmail.com,,Bus Person Non Tipped,Food Beverage,Sweets Etc,Annabell Silavong,018711,
CCCR,A,018496,Naseer,Ahmed,,ahmednaseer408@yahoo.com,,Cleaning Specialist,Hotel Operations,Environmental Service,Jorge Tapia,012272,
CCCR,A,010994,Mussarat,Akhtar,,mussarat_akhtar@yahoo.com,,Cook 1,Food Beverage,Chang Shou,Chun Zhong,012549,
CCCR,A,013892,Zubida,Akhtar,Zubida,AKBARBAINS@GMAIL.COM,,Steward,Food Beverage,Stewarding,Mario Navarro,017851,
CCCR,A,018888,Ume,Akhtar,,kalsoom2007@yahoo.com,kalsoom2007@yahoo.com,Bus Person Non Tipped,Food Beverage,Harvest Dining Hall,Marie Contreras,018880,
CCCR,A,014367,Laurinda,Akin,,lakin@cachecreek.com,ln_akin@yahoo.com,Casino Services Rep,Casino Marketing,Player Development,John J. Kirk Jr.,021529,
CCCR,A,019805,Muhammad,Akram,,akrammuhammad1405@gmail.com,,Cleaning Specialist,Hotel Operations,Environmental Service,Jorge Tapia,012272,
CCCR,A,019834,Azra,Akram,,azraakram71@gmail.com,,Cleaning Specialist,Hotel Operations,Environmental Service,Jorge Tapia,012272,
CCCR,T,020757,Prince Arthur,Alagao,,,princearthuralagao@yahoo.com,Casino Cashier,General Administration,Cage,Tanya L. Munoz,003084,2022-06
</ReportStream>
        </StreamReportResponse>
    </s:Body>
</s:Envelope>

  And a decode sample(truncated):

<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing">
    <s:Header>
        <a:Action s:mustUnderstand="1">http://www.ultipro.com/dataservices/bistream/2/IBIStreamService/RetrieveReportResponse</a:Action>
        <h:Status xmlns:h="http://www.ultipro.com/dataservices/bistream/2">Completed</h:Status>
        <h:StatusMessage i:nil="true" xmlns:h="http://www.ultipro.com/dataservices/bistream/2" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"/>
        <a:RelatesTo>urn:uuid:8332571f-3a89-4442-ac80-27195b397b4d</a:RelatesTo>
    </s:Header>
    <s:Body>
        <StreamReportResponse xmlns="http://www.ultipro.com/dataservices/bistream/2">
            <ReportStream>Company Code,Employee Status Code,Employee Number,First Name,Last Name,Preferred First Name,Email Address,Alternate Email Address,Job,Org Level 1,Org Level 2,Supervisor Name (First MI Last Suffix),Supervisor Employee Number,Termination Date
CCCR,T,021038,Dina,xxxxx,,,,Reservationist,Hotel Operations,PBX,Abegail xxxx,015234793,2022-12-12 00:00:00
CCCR,A,017837,Mark,xxxxx,,marky.xxxxx@xxxxx.com,,Server,Food Beverage,xxxxxxxxxx,
CCCR,A,020253,Madiyar,xxxxx,,dota.xxxx@xxxxx.com,dota.xxxxx@xxxxx.com,Table Games Shift Manager,Gaming Operations,Table Games,xxxxxxxxx,007723435,
</ReportStream>
        </StreamReportResponse>
    </s:Body>
</s:Envelope>

[This message has been edited by moderator to mask email address]

[pruthvi_t]

@jralexander137 ,

The response path of the json looks fine, but did you see if there are any extra characters like comma or page break after each line in any of the decoded values?? Such things could cause the parsing error but validating once could clear it.

If you see below in the part of the decoded response, one line doesn't have a comma in the end where as the other lines has the comma (in broad text).

<ReportStream>Company Code,Employee Status Code,Employee Number,First Name,Last Name,Preferred First Name,Email Address,Alternate Email Address,Job,Org Level 1,Org Level 2,Supervisor Name (First MI Last Suffix),Supervisor Employee Number,Termination Date
CCCR,T,021038,Dina,Smoot,,,,Reservationist,Hotel Operations,PBX,Abegail Sheerna Larzansky,015234793,2022-12-12 00:00:00
CCCR,A,017837,Mark,Smoot,,marky.smoot@xxxxxxx.com,,Server,Food Beverage,Chang Shou,Jiarbrin Larthum,018623422,
CCCR,A,020253,Madiyar,Smoot,,dota.smoot@xxxxxxx.com,dota.smoot@xxxxxx.com,Table Games Shift Manager,Gaming Operations,Table Games,Phar Reach,007723435,
</ReportStream>

Thanks,