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How to trigger Notifications for an Overdue Certifications?

chynpnchl
New Contributor III
New Contributor III

Hello Everyone,

We have a use case where we want to send an E-mail notification for Overdue Certifications to the Manager, Manager of Manager, Certifier, and Other Team Members. As Per the forum (Link below), there is an option for the Certification Owner to Notify the Users for an Overdue Campaign but I cannot see such an option in my Certification List, v23.9.  

chynpnchl_2-1713772149147.png

Referred Forum:  https://forums.saviynt.com/t5/identity-governance/can-we-trigger-email-notifications-for-an-overdue-...

Is this a bug or there were some changes in new version, Please Let me know the solution to this.

Also, If there is a way to notify then can this be Automated?

8 REPLIES 8

Raghu
All-Star
All-Star

@chynpnchl  may u need to defined below in expired notifcation mails

CR_0-1713773642971.png

 


Thanks,
Raghu
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chynpnchl
New Contributor III
New Contributor III

Hello @Raghu , Thanks for the Response, But doesn't the Expiry Email Trigger after we run CAMPAIGNEXPIRYJOB? I have to do this for Overdue Certifications only so that the Client can take action on Overdue Certifications.

rushikeshvartak
All-Star
All-Star

Team member and all you can also create custom analytics report


Regards,
Rushikesh Vartak
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Thanks for the response @rushikeshvartak , Can't this be achieved as per the Forum I mentioned?

The Certifications is displayed as OverDue only when the end date and time of the certification is lapsed. As per release notes

 

https://docs.saviyntcloud.com/bundle/Release-Notes/page/Content/v2020.1/Release-Notes-v2020-0-0.htm


Regards,
Rushikesh Vartak
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So, There is no way of achieving this except using the Analytics? There are no UI option?

Validated as Campaign owner also notify option is not visible.


Regards,
Rushikesh Vartak
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Only option is via Analytics.

Refer this post for more details :

Solved: Can we trigger email notifications for an overdue ... - Saviynt Forums - 47268

Regards
Manish Kumar
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