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02/16/2024 10:16 AM
Hello,
when there is a enterprise role assigned to a user or requested by a user. although the user is active and the request is approved. but one entitlement of the role is belong to one of his inactive account. in this case, is that role can be granted in Saviynt? is the entitlement can be assigned to an inactive account?
We do need this kind of behavior happen sometimes. Any idea for such use case?
Thanks,
ALC
02/18/2024 09:41 PM
Access cannot be granted to an inactive account from saviynt.
Please follow the below post for details:
https://forums.saviynt.com/t5/identity-governance/add-access-to-inactive-account/m-p/58747
02/19/2024 06:14 AM
Hi @alc ,
Through enterprise role request if the request is approved and tasks will not be created as the account itself is inactive . In this case, you can choose Actionable analytics to provision the access for account. Choose the Allowed action as 'Provision Access' and try .
If this reply answered your question, please Accept As Solution and give Kudos.
02/19/2024 05:37 PM
Issue with enterprise role is we can't check what is status of account before raising request. and required variables are exposed. if account is inactive tasks does not get created
Refer https://ideas.saviynt.com/ideas/EIC-I-5406