Automatic removal of user from usergroups after user is offboarded using Saviynt to Saviynt account.

[tejpusal]

When the user is offboarded, his status is becoming inactive and also he is part of user group.

considering user group as an entitlement, we tried to reconcile the usergroups with members of it into Saviynt to Saviynt End point.

Issues:-

1.We were able to reconcile usergroups as entitlements but the account which are part of the user group are not getting reconciled.

2. We tried to check with sav roles and other entitlements of Saviynt to Saviynt end point but all of them are populated with accounts.

Can you please help us resolve this issue or provide any alternate solution for our requirement.

[rushikeshvartak]

Can you provide more context and screenshot. Does User group members needs to be removed ?

[tejpusal]

Thanks for your reply Rushikesh,

The context is:-

When the user is offboarded or his state is inactive, all his entitlements should be removed. But if we consider user groups as entitlements, even they should be removed.

In order to do that, we have reconciled user groups as entitlements of Saviynt to Saviynt end point. The reconciliation was success but the accounts that are part of usergroups are not getting populated in Saviynt to Saviynt end point.

We have checked for other entitlements such as Sav roles but it is populating the accounts of the users that are having the sav roles.

You can see screenshot number 109 as user group and 108 as sav role

[rushikeshvartak]

This looks like your connector issue. Check JSON for REST Connector/ XML for DB connector of Sav4Sav