Series workflow check Approval based on Entitlements not working

[soumyabrata]

Hi Team,

We have a requirement where Account need to be created only if Approval Completed.

For that reason used series workflow. But as per the requirement 2nd level Approval goes to Entitlement owner based on entitlement value or whether it has a owner or not.

But we can't use any if else condition for entitlements using Series workflow. It not working. Saviynt documentation it mentioned it not possible. 

So how can we achieve this using Parallel workflow. When all 2 or 3 level approval complete then only New Account Task should be created?

Regards,

Soumya.

[sudeshjaiswal]

Hello @soumyabrata,

A serial workflow does not have the capability to utilize entitlement variables. However, if your application is REST-based, you have the option to configure the security system exclusively for entitlements.

Thanks.

[soumyabrata]

Hi @sudeshjaiswal Thanks for the update.

Yes it is a REST Application. Are you telling to use EntitlementsOnly option in Security System.

[sudeshjaiswal]

@soumyabrata yes, you can make the security system as entitlementsonly.

[soumyabrata]

@sudeshjaiswal  I tested this but it created only Add Access Task once Approval Completed. And Task not Processing running Prov job. Need is it should create Both New Account and Add Acess Task.

Is there any other way to fix it?