Saviynt REST Api - updateUser returning login screen in POSTMAN

[IAM_99]

Hi Team,

with  access_token we are trying to invoke ' updateUser' api, Its returning Login page as response.

note : We have SAV role which has all webservice api access list added and that SAV role assigned to user which we generated access token.

any idea , what am missing?

[rushikeshvartak]

Token you need to pass in Body 

[IAM_99]

you mean Body ? or Headers  -  if headers tried already same exception

[avinashchhetri]

@IAM_99,

As a best practice, go to the Saviynt  API documentation and run/import the collection in Postman.

That ways, you will get all your request pre-built out and save you a lot of time and troubleshooting effort.

https://documenter.getpostman.com/view/1797923/RWaLwo21?version=latest

[IAM_99]

Hi , 

Issue has been identified  its not working in 2022 ( we have recently upgraded).

[rushikeshvartak]

Its working v2022 also

Version : 

[IAM_99]

This is our 2022 (Saviynt feature-INTGN-1804) version which is not working

[avinashchhetri]

@IAM_99,

Is this a customer instance or a partner instance ?

[IAM_99]

Its Customer ( DEV) enviornment.

[avinashchhetri]

@IAM_99,

I would suggest you to open a ticket with Saviynt Support and have them investigate as to why you see Saviynt feature-INTGN-1804 in your instance. something doesn't look right.

Also ensure you attach the sreenshot of the version details of the instance in the ticket which can be obtained from the URL : https://<URL>.saviyntcloud.com/ECMv6/versionpage

[IAM_99 · Accepted solution]

It was an issue with SAV role, we have matched with working environment and it worked.