Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Saviynt REST Api - updateUser returning login screen in POSTMAN

IAM_99
Regular Contributor II
Regular Contributor II

Hi Team,

with  access_token we are trying to invoke ' updateUser' api, Its returning Login page as response.

 

 

IAM_99_0-1666848515836.png

note : We have SAV role which has all webservice api access list added and that SAV role assigned to user which we generated access token.

any idea , what am missing?

10 REPLIES 10

rushikeshvartak
All-Star
All-Star

Token you need to pass in Body 


Regards,
Rushikesh Vartak
If you find this response useful, kindly consider selecting 'Accept As Solution' and clicking on the 'Kudos' button.

IAM_99
Regular Contributor II
Regular Contributor II

you mean Body ? or Headers  -  if headers tried already same exception

IAM_99_0-1666875232455.png

 

@IAM_99,

As a best practice, go to the Saviynt  API documentation and run/import the collection in Postman.

That ways, you will get all your request pre-built out and save you a lot of time and troubleshooting effort.

https://documenter.getpostman.com/view/1797923/RWaLwo21?version=latest

avinashchhetri_0-1666880208611.png

 

 

 

 

Regards,
Avinash Chhetri

IAM_99
Regular Contributor II
Regular Contributor II

Hi , 

Issue has been identified  its not working in 2022 ( we have recently upgraded).

Its working v2022 also

rushikeshvartak_1-1666963213736.png

 

rushikeshvartak_2-1666963236605.png

 

Version : 

rushikeshvartak_3-1666963272718.png

 


Regards,
Rushikesh Vartak
If you find this response useful, kindly consider selecting 'Accept As Solution' and clicking on the 'Kudos' button.

IAM_99
Regular Contributor II
Regular Contributor II

This is our 2022 (Saviynt feature-INTGN-1804) version which is not working

IAM_99_0-1666965752982.png

 

@IAM_99,

Is this a customer instance or a partner instance ?

 

 

Regards,
Avinash Chhetri

IAM_99
Regular Contributor II
Regular Contributor II

Its Customer ( DEV) enviornment.

@IAM_99,

I would suggest you to open a ticket with Saviynt Support and have them investigate as to why you see Saviynt feature-INTGN-1804 in your instance. something doesn't look right.

Also ensure you attach the sreenshot of the version details of the instance in the ticket which can be obtained from the URL : https://<URL>.saviyntcloud.com/ECMv6/versionpage

 

Regards,
Avinash Chhetri

IAM_99
Regular Contributor II
Regular Contributor II

It was an issue with SAV role, we have matched with working environment and it worked.