Error in API call to Reassign Certification at Account and Entitlement Level

[Kaushik]

I am testing through Postman following API call to Reassign Certification at Account and Entitlement Level:

https://<private>/ECM/api/v5/reAssignUserManagerStep2AccEntDetails

HTTP POST with params: 
{
    "updateuser":"admin",
    "campaignid": "11",
    "certkey": "10104",
    "accounts": [
        {
            "accattkey": "2481",
           "userattkey": "110022"
        }
    ],
    "newassignee": "ddd",
    "bulkupdate": "y",
    "bulkvalidation": "y",
    "comments": "Reassigning from API at Step-2"
}

I am getting following response:

{
"msg": "Reassignment of account/entitlement/role is disabled for campaign UserManager_AnnualCampaign_2022-23_16August2023",
"errorcode": "1"
}

API is throwing error even though [Certification Reassignment] checkbox is selected in the campaign configuration and [Reassign] option is visible in Saviynt Console at Step-2

Please look into this issue

[dgandhi]

Is below done?

The associated users for accounts, roles, or entitlements that are being reassigned, must be certified in Step 1.

https://documenter.getpostman.com/view/23973797/2s9XxwutWR#6398efb8-286f-47b1-bcf3-c4cc007f0585

[Kaushik]

I am following same document and I have certified the account at Step-1 before trying to reassign at Step-2

[DaanishJawed]

Hi @Kaushik ,

When you login from the UI, can you see the reassign option at STEP 2 (share a screenshot for the same)?

If not, then please enable the below the configuration under campaign configuration.

Thanks.

[Kaushik]

Yes Reassign option is visible in the UI at Step-2 along with Conditional Certify option