Config for Available Entitlement in Service Account not working

[SSinha_]

Hi team, 

I just want to display to entitlement with entitlement values Ent1, Ent2 in the Config for Available Entitlement in Service Account, however it is not working. 

Below is the query I am using -->

{"service account":"ev.entitlement_value in ('Ent1','Ent2')"}

Any suggestions would be appreciated. Thanks

[NM]

Hi @SSinha_ 

{"Service Account": "ev.entitlement_value in ('ent1')}

[Raghu]

@SSinha_  try below

{"Service Account":"ev.entitlement_value in ('A','B') and ev.status=1"}

[SSinha_]

Thank you for the response but it is not working and the Service account type is 'service account' in lower cases. Any more suggestions would be appreciated, cannot find anything in logs as well 

[rushikeshvartak]

I have tested this and works well

• Configuration 

• {"service account":"ev.entitlement_value in ('Ent1','Ent2')"}

• 
• 

[SSinha_]

Any idea as to why it is not working for me? Or should I raise a bug with Saviynt Team

[rushikeshvartak]

Share your all config in word doc to review

[SSinha_]

Config in the entitlementtype section?

[rushikeshvartak]

Yes