Atlassian Jira

[sandeepgudipudi]

Hi,

I am looking for jira details to create a connection. can you provide the working details for below

ConnectionJSON,ImportAccountEntitlementJSON,CreateAccountJSON, UpdateAccountJSON, EnableAccountJSON, DisableAccountJSON, AddAccessJSON, RemoveAccessJSON, ChangePassJSON, RemoveAccountJSON, CreateTicketJSON, TicketStatusJSON, AddFFIDAccessJSON and RemoveFFIDAccessJSON

[rushikeshvartak]

Refer Documentation for all JSONs

https://docs.saviyntcloud.com/bundle/Atlassian-v24x/page/Content/Understanding-the-Integration-Betwe...

[sandeepgudipudi]

Yes, i followed the doc and created connectionjson and importaccountaccjson, how ever iam not able to import accounts and entitlement

[rushikeshvartak]

How many records are expected from postman api response.

"2024-07-17T15:04:15.361+00:00","ecm-worker","rest.RestUtilService","quartzScheduler_Worker-4-bwbfp","DEBUG","totalCount: 999999999"
"2024-07-17T15:04:15.361+00:00","ecm-worker","rest.RestUtilService","quartzScheduler_Worker-4-bwbfp","DEBUG","offset: 25987500"

?

[sandeepgudipudi]

iam getting this error

2024-09-10T17:51:50-05:00-ecm-worker--null-qf98v--com.fasterxml.jackson.databind.JsonMappingException: No content to map due to end-of-input at [Source: ; line: 1, column: 0] at com.fasterxml.jackson.databind.JsonMappingException.from(JsonMappingException.java:270) at com.fasterxml.jackson.databind.ObjectMapper._initForReading(ObjectMapper.java:3854) at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:3799) at com.fasterxml.jackson.databind.ObjectMapper.readValue(ObjectMapper.java:2877) at com.saviynt.provisoning.rest.RestProvisioningService.initializeConnectionForImport(RestProvisioningService.groovy:1911) at com.saviynt.provisoning.rest.RestProvisioningService.doImport(RestProvisioningService.groovy:122) at com.saviynt.ecm.integration.ExternalConnectionCallService.invokeExternalMethod(ExternalConnectionCallService.groovy:232) at ApplicationDataImportJob.execute(ApplicationDataImportJob.groovy:211) at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)

[rushikeshvartak]

Fix you json syantax

[sandeepgudipudi]

json is valid and still the same error

{
"accountParams": {
"connection": "acctAuth",
"processingType": "SequentialAndIterative",
"statusAndThresholdConfig": {
"statusColumn": "customproperty4",
"activeStatus": [
"true"
],
"deleteLinks": false,
"accountThresholdValue": 100,
"correlateInactiveAccounts": false,
"inactivateAccountsNotInFile": false,
"deleteAccEntForActiveAccounts": true
},
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://abcd-jira.atlassian.net/rest/api/2/users/",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "",
"keyField": "accountID",
"colsToPropsMap": {
"accountID": "accountID~#~char",
"name": "displayName~#~char",
"status": "active~#~char",
"accounttype": "accountType~#~char",
"customproperty1": "timeZone~#~char",
"customproperty2": "locale~#~char",
"customproperty3": "self~#~char",
"customproperty4": "active~#~char",
"customproperty5": "emailAddress~#~char"
},
"pagination": {
"offset": {
"offsetParam": "startAt",
"batchParam": "maxResults",
"batchSize": 2,
"totalCountPath": 100
}
}
}
}
}
}

[sandeepgudipudi]

error in job

Error Failed to import data

No content to map due to end-of-input at [Source: ; line: 1, column: 0]

[sandeepgudipudi]

what kind of permissions are needed for Jira API Token?

[rushikeshvartak]

Validate from postman ?

[stalluri]

@sandeepgudipudi 

• Can you share the Curl command and Postman response for both.
• Then we can help with the JSON corrections, or it will be hard to build or understand the requirements of the JSON.