JIRA - Create Account task failing

[Shahban_A_K]

Hi,

I created a Basic Rest connection for JIRA, I'm able to Import the accounts and entitlements but when I'm trying to Create account from Saviynt the Create account task is failing with the below error. 
Any help would be greatly appreciated. 

Error: {"call1":{"headers":null,"message":{"errorMessages":["You must specify the products that user can access."],"errors":{}},"statusCode":400,"description":null,"status":"Failed"}}

Create Account JSON: 
{
"accountIdPath": "call1.message.accountId",
"responseColsToPropsMap": {
"name": "call1.message.displayName~#~char",
"accounttype": "call1.message.accountType~#~char",
"customproperty1": "call1.message.timeZone~#~char",
"customproperty2": "call1.message.locale~#~char",
"customproperty3": "call1.message.self~#~char"
},
"call": [
{
"name": "call1",
"connection": "acctAuth",
"url": "https://XXXXXXXX.atlassian.net/rest/api/2/user",
"httpMethod": "POST",
"httpParams": "{\"name\": \"${user.firstname}\",\"password\": \"Cloudsec@123\",\"emailAddress\": \"${user.email}\",\"displayName\":\"${user.displayname}\",\"notification\":\"true\"}",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
200,
201,
202
]
},
"unsuccessResponses": {
"statusCode": [
400,
401
]
}
}
]
} 

Best Regards,

Shah

[rushikeshvartak]

• Is it working with hardcoded values ?
• Please share postman working example
• Please share postman screenshot and curl command [Refer https://codingnconcepts.com/postman/how-to-generate-curl-command-from-postman/ ]
  
  
  
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[NM]

Hi @Shahban_A_K , you might need to pass few other values..