Saviynt Forums

dgoje · 03/04/2024

Upon contractors' suspension and subsequent rehiring, a new account is successfully created. However, Saviynt attempts to grant access to the suspended account instead of the new one, can you please help us resolve this?

dgoje · 02/05/2024

We have a requirement to show rejected entitlement in the email template in case of partial approvals.For instance, when a user submits a request for 5 entitlements, and out of those, 2 are approved while 3 are rejected, only one email about the appr...

dgoje · 03/07/2024

Hi- We would like to close this ticket as the mentioned behavior hasn't been seen in other users apart from the one we resolved manually. Thanks.

dgoje · 02/08/2024

Hi Rushikesh, As clearly mentioned above, in the case of partial approval, the workflow doesn't seem to enter the block activity reject access. Hence, I'm unable to send the attached email template or retrieve the rejected entitlements.Thanks!

dgoje · 02/07/2024

Hi Rushikesh,I believe there's a disconnect.When I use the binding variable (${entitlementshtmltablerows}) in the workflow node activity grant access (see the workflow above for reference), I'm only getting the entitlements which are approved. That's...

dgoje · 02/07/2024

Hi Rushikesh, Please find the attachment below. Thanks.

dgoje · 02/07/2024

Hi,As suggested, I tried using the Access Approval node in the workflow, but the issue still persists. Specifically, emails are only sent for approved entitlements, while no emails are sent for rejected entitlements.Note: I tested this with different...

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Saviynt assigns access to wrong, suspended account.

Show rejected entitlement in the email template in case of partial approvals.

Re: Saviynt assigns access to wrong, suspended account.

Re: Show rejected entitlement in the email template in case of partial approvals.

Re: Show rejected entitlement in the email template in case of partial approvals.

Re: Show rejected entitlement in the email template in case of partial approvals.

Re: Show rejected entitlement in the email template in case of partial approvals.