Saviynt assigns access to wrong, suspended account.

[dgoje]

Upon contractors' suspension and subsequent rehiring, a new account is successfully created. However, Saviynt attempts to grant access to the suspended account instead of the new one, can you please help us resolve this?

[dgandhi]

This should not happen. If the status is suspended and account name has -Deleted tag then it should not try to add any new access to that account.

[Dhruv_S]

Hi @dgoje 

Could you please share more information about the issue. What triggered the task -any rehire user update rule or via request? Also please share more details about the task and rule.

Regards,

Dhruv Sharma 

[dgoje]

Hi- We would like to close this ticket as the mentioned behavior hasn't been seen in other users apart from the one we resolved manually. Thanks.