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07/02/2024 10:41 AM
We have initiated an email history job and we suspect that all past emails struck in the queue got triggered, How to handle this? For now, we have disabled the email history job. But what would happen if we enable it again? Before running the email history job, we have checked the email history list, and it was empty. If the emails are struck, where can we see it? How do we prevent this? How would we know if any emails are struck in the queue at the moment?
07/02/2024 10:43 AM
Check in emailhistoryprocess table
select * from emailhistoryprocess
07/04/2024 12:02 PM
Hey Rushikesh, I ran the query in the data analyzer, and it showed no data found. Does this mean there are currently no emails in the queue?
Furthermore, if I initiate the email history job now, can I be assured that previous emails will not be sent?
Additionally, is there a method to verify which emails are scheduled to be sent during the execution of the email history job?
Thanks!
07/04/2024 03:53 PM
Does this mean there are currently no emails in the queue? - Yes
if I initiate the email history job now, can I be assured that previous emails will not be sent?If the emailhistory table is empty then no emails will be sent.
verify which emails are scheduled to be sent during the execution of the email history job? You can check the waiting queue from the emailhistory table itself.
In the latest Saviynt version you can check the same under Admin -- Email History Viewer
Regards,
MK
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07/04/2024 04:27 PM