Saviynt Forums

Antoine · 07/23/2024

Hi, We implemented the escalation in our Workflow.It is workings fine.We would like to inform the approver in the case of escalation that the request has been forwarded Is that possible ? RegardsAntoine

Antoine · 06/07/2024

Hello, I need to debug a workflow to know exactly in which path the WF goes.I can't see the differents in the logfile.Is it possible to raise the trace level for the workflow to see exactly what happens ?ThanksAntoine

Antoine · 05/23/2024

Hello,our statement is in a creation mode , we want to create an account only if the account and the entitlement request are accepted together..To do this, we implement the All Approval workflow mechanismhttps://forums.saviynt.com/t5/saviynt-knowled...

Antoine · 05/22/2024

Hello, We activated the options "hide on create" and "hide on update" on a Dynamic Attribute.But with this configuration; we can't access to the value of this da in the Configuration for requestable Entitlement in ARS.This da is used to check if a...

Antoine · 05/07/2024

Hello, We noticed that the time displayed in the request history is different from the one in the home page "My recent request" for the same request idThere are 2 hours shift between themThe time in the request history is correct (UTC)How I can fix...

Antoine · 07/24/2024

Hi, Thansk for your reply.I just want to add more detail.The request is not approved yet but escaladed to another person after a period of time.We would like to inform the first approver that the request is sent to another person .Is it the same ? no...

Antoine · 05/29/2024

ok. It works fine now.

Antoine · 05/28/2024

What does it mean to split request type ?

Antoine · 05/28/2024

Hello, is it possible to correlate the modify account and the add entitlement as it is for the create account ?Like that, the task add entitlement will not be accessible once the approber accept the request for Update account ?or to splitt the reques...

Antoine · 05/24/2024

Sorry , I didn't get your point . Do I must test the request type = 7 in the workflow ?

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send a mail for escalation process in WF

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time displayed different between request history and home page

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