removing void requests from approval page

[N598231]

Hi

Can you please let me know how to remove void requests from the request approvals page? when i click on 'discontinue', i receive a 'request not found' message - and request appears on the request approval list.

[pruthvi_t]

Hi @N598231 ,

Greetings.

Please refer to below forum post where a workaround is provided for similar issue. You can expire the request using below approach. However, are you able to replicate it?? Was the behaviour same if you raise a request for same user for same applications.

https://forums.saviynt.com/t5/identity-governance/approval-request-not-clearing-after-approval/m-p/8...

Thanks,

[Raghu · Accepted solution]

@N598231  you can close it via expire request through update script (enhanced query use it 😞

Update request id  below condition do it

select requestkey as ars_Requests__primarykey ,4 as ars_Requests__status
from ars_requests where SUBSTR(JBPMPROCESSINSTANCEID, INSTR(JBPMPROCESSINSTANCEID, '.') + 1, LENGTH(JBPMPROCESSINSTANCEID))='1319709' limit 1;