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Why Saviynt Request History status not showing up Completed instead it is Approved?

Miko
New Contributor III
New Contributor III

Hello Saviynt,

Once the requests are approved and tasks are completed, request status is showing "Approved" on Request History page instead of "Completed".

The business is expecting complete status.  Can you advise?

Thank you

3 REPLIES 3

Raghu
Valued Contributor III
Valued Contributor III

@Miko  It is Saviynt UI script design and expected functionality , we can't make any change, please contact Saviynt or raise idea ticket.


Thanks,
Raghu
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rushikeshvartak
All-Star
All-Star

You can update status label as per client/business using label management.

REQUEST.STATUS.COMPLETED
rushikeshvartak_0-1714415955171.png

Reason why its showing as Approved. 

As request can be approved / Rejected or partially approved hence it shows completed.

 

 


Regards,
Rushikesh Vartak
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dgandhi
All-Star
All-Star

In our case it shows as Completed in Request History. We are on 5.5.

Thanks,
Devang Gandhi
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