03/03/2023 02:01 AM
We have a requirement to create 2 level workflow. 1st approval is by manager and 2nd by the entitlement owner. However, condition is that when manager is the requestor then the approval should go directly to entitlement owner. How to check if requestor is manager in workflow using if-else block.
We are trying as per below but it is not working. Appreciate any suggestion.
03/03/2023 07:08 AM
You don't have to use any additional block to validate it, TASK: Manager block itself able to handle your use case by default.
Meaning if requestor is the manager then by default TASK: Manager block will auto approve the request