Hi Team,
Connector Type: Rest
Version: v24.3
JSON attached for reference
Current Scenario:
1. In Saviynt, I submit a Request for an Application-A by adding 4 Entitlements.
2. Then Saviynt creates 4 Add-Access Tasks.
3. Then, after running WSRERTY job, Saviynt creates 1 REQ number at SNOW.
4. Then SNOW creates 1 SCTasks per Entitlement, totally 4 SCTasks will be created.
Actual Result:
To close the Tasks at Saviynt, TicketStatusJSON checks REQ status and closing all the Saviynt Tasks bulkly.
Expected Result:
But I want to close Saviynt Tasks when 1 SCTasks gets closed at ServiceNow.
if this is possible, could you please share a sample CreateTicketJson and TicketStatusJSON
Saviynt Documentation have sample for CreateTicketJson and TicketStatusJSON at Request Level but not at the SCTasks level.
