ServiceNow plugin and default forms data filtering and form management

[PrasadkamatamIW]

Saviynt has a plugin for ServiceNow. It comes with few default forms to represent data for ARS requests.

However the ask is to manipulate the data in representation of the form.

Question 1: Filetring inactive entitlements not visible or not to display in dropdown option.

Question 2: Instead of showing entitlement value would it be possible to show display name of the entitlement/role,etc. and make description a searchable field.

Thank you,

[PremMahadikar]

Hi @PrasadkamatamIW ,

Can you please share the current configured form full screenshot?

[PrasadkamatamIW]

Condition:

var configComplete = gs.getProperty("x_saviy_iga.connection_config_complete");

var answer = false;

if (configComplete=="true") {

    answer = true;

}

RunScript

                var helper = new x_saviy_iga.ApplicationHelper();

helper.importAllApplications();

helper.refreshAllEntitlements(true);

Condition:

var configComplete = gs.getProperty("x_saviy_iga.connection_config_complete");

var answer = false;

if (configComplete=="true") {

    answer = true;

}

RunScript

                var helper = new x_saviy_iga.ApplicationHelper();

helper.importAllApplications();

helper.refreshAllEntitlements(true);