Security Systems missing in job creation

[jralexander137]

Hi, I am not seeing Security Systems showing in the drop down when creating a new application data import job to pull in accounts and entitlements. Any idea why that might be? 

[Raghu]

@jralexander137  Security system level need to select connector,  if not please select check again job control panel

Sample:

[jralexander137]

Yes, that is already configured as shown in this screenshot 

[Raghu]

@jralexander137  you connector in  ACCOUNTSIMPORT  or other import mapped ryt?

[jralexander137]

Yes, this is an OOTB DUO connection, so minimal fields to populate but they all are.

[Manu269]

@jralexander137 few things to be validated :

1.  In the SS validate connection and provisioning connection is added.

2. Added connection must be active.

3. SS status must be enabled.

4. At SS automated provisioning is enabled.

5. Also make sure you have run the micro service job. 

[jralexander137]

1 - I only want to do import for now, no provisioning, I should not have to set a provisioning connection to do this but I tried it anyway and issue persists.

2 - Connection is active.

3 - SS is enabled? I dont see anywhere to check this or set it. 

4 - Automated provisioning is enabled on SS

5 - Not sure what microservice job you're refering to

[jralexander137]

Do you mean these jobs?

[Manu269]

Yes.

For SS staus you can check on SS page only.

[jralexander137]

We're going to open a support ticket for those jobs since they are set up by Saviynt, atleast thats my understanding. Security system is showing as enabled.

[Manu269]

Try running manually and check if it runs.

[jralexander137]

I did, its failed, and looks like its been failing for over a month now.

[rushikeshvartak]

Please add Job name it will show security system name and if does not works please share security system screenshot and logs 

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[jralexander137]

There are no relevant logs available, here is a screenshot of the security system. 

There is a screenshot showing the lack of options in the job creation pane in the OP.

[rushikeshvartak]

Check browser network section for errors.