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05/20/2024 05:15 AM
Hi, I am not seeing Security Systems showing in the drop down when creating a new application data import job to pull in accounts and entitlements. Any idea why that might be?
05/20/2024 05:30 AM
@jralexander137 Security system level need to select connector, if not please select check again job control panel
Sample:
05/20/2024 05:32 AM
Yes, that is already configured as shown in this screenshot
05/20/2024 05:46 AM
@jralexander137 you connector in ACCOUNTSIMPORT or other import mapped ryt?
05/20/2024 05:52 AM
Yes, this is an OOTB DUO connection, so minimal fields to populate but they all are.
05/20/2024 05:45 AM
@jralexander137 few things to be validated :
1. In the SS validate connection and provisioning connection is added.
2. Added connection must be active.
3. SS status must be enabled.
4. At SS automated provisioning is enabled.
5. Also make sure you have run the micro service job.
05/20/2024 05:50 AM
1 - I only want to do import for now, no provisioning, I should not have to set a provisioning connection to do this but I tried it anyway and issue persists.
2 - Connection is active.
3 - SS is enabled? I dont see anywhere to check this or set it.
4 - Automated provisioning is enabled on SS
5 - Not sure what microservice job you're refering to
05/20/2024 05:51 AM
Do you mean these jobs?
05/20/2024 05:54 AM
Yes.
For SS staus you can check on SS page only.
05/20/2024 05:55 AM
We're going to open a support ticket for those jobs since they are set up by Saviynt, atleast thats my understanding. Security system is showing as enabled.
05/20/2024 05:58 AM
Try running manually and check if it runs.
05/20/2024 06:00 AM
I did, its failed, and looks like its been failing for over a month now.
05/20/2024 10:18 AM
Please add Job name it will show security system name and if does not works please share security system screenshot and logs
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05/20/2024 11:04 AM
There are no relevant logs available, here is a screenshot of the security system.
There is a screenshot showing the lack of options in the job creation pane in the OP.
05/20/2024 11:29 AM
Check browser network section for errors.