Saviynt API : /createrequest to delete application account fails with "User is not found" error

[Paul_Meyer]

When creating a request to Delete an application account via the createrequest endpoint, with requesttype as "DELETE", the api call fails with "User is not found" when the associated User exists and is in a Disabled state.

Our requirement/use case is to allow accounts to be disabled or deleted via an /createrequest API endpoint when the Users status is set to Disabled. The User state (Active/Disabled) is set according to the employment status in the authoritative employee data source.

Is there a config setting to allow API calls for Disabled Users?

[RakeshMG]

Please share the API call which are using.

Request you to refer to following document for API details : https://documenter.getpostman.com/view/20052500/2s93RQUa2t

[Paul_Meyer]

@RakeshMG 

v5.5SP5 : https://documenter.getpostman.com/view/20052500/2s93RQUa7B#56f9f39a-c5e7-4895-be7f-e1d3dd488326

URL used: https://hostname/ECM/api/v5/createrequest

Example request for User with Active state set:

Example request for same User set as Inactive:

[dgandhi]

There doesn't seem to be any setting for inactive users in the API