SAP Usage Data Missing

[JohnLawson]

We are trying to import the usage data for normal user accounts to be able to role mine based on usage.

We are including SWNCMONIINDEX in the import tables:
USR02,USRACL,USR06,TSTC,TSTCT,AGR_AGRS,AGR_TEXTS,AGR_DEFINE,AGR_USERS,USORG,UST04,AGR_1252,AGR_1251,SWNCMONIINDEX,TUTYPNOW

But we are getting no data in the entitlement_usage table:

What are we missing?

We've checked the following to no avail:
https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter17-EIC-Analytics/Managing-An... 

https://forums.saviynt.com/t5/identity-governance/sap-tcode-usage-configuration/m-p/67084 

https://docs.saviyntcloud.com/bundle/SAP-v24x/page/Content/Preparing-for-Integration.htm 

https://forums.saviynt.com/t5/application-access-governance/usage-analytics-no-data/m-p/61482 

https://forums.saviynt.com/t5/application-access-governance/sap-tables-needed-for-tcode-usage/m-p/28... 

https://forums.saviynt.com/t5/application-access-governance/usage-analytics-no-record-found/m-p/7003... 

[rushikeshvartak]

Does service account have required access?

[JohnLawson]

Yes, we've even tried with SAP_ALL

[rushikeshvartak]

Just try with SWNCMONIINDEX

[JohnLawson]

Ran the import with just that table, still nothing.

[rushikeshvartak]

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



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