SAP EnableAccountJSON randomPassword not working?

[TimoR]

Hi,

I am trying to reset the password of a SAP account in the EnableAccountJSON:

{
  "LOGONDATA": {
    "GLTGV": "${new java.text.SimpleDateFormat('yyyyMMdd').format(new Date())}",
    "GLTGB": "${usersObj?.enddate==null?'99991231': new java.text.SimpleDateFormat('yyyyMMdd').format(usersObj?.enddate)}"
  },
  "PASSWORD": {
    "BAPIPWD": "${randomPassword}" 
  }
}

The documentation for SAP also clearly states that randomPassword for enabling an account is available:

https://docs.saviyntcloud.com/bundle/SAP-v24x/page/Content/Configuring-the-Integration-for-Provision... 

However, when I try to use it, the variables in the generated email look like this:

resourceOwners =
tasktype = Enable Account
manager = 1000330
accountOwners = []
randompassword = null
entitlement = []
provisioningOwners =
users = K_123588
requestor = xxx
out = java.io.PrintWriter@3b132686
account_password = null
task = com.saviynt.ecm.task.ArsTasks : 118189
accountname = K_123588 Updated Password - null
requestid = 2701156
endpointDisplayName = S4-E11
account_name = K_123588
endpointOwners = xxx
baseUrlForEmail = https://release-n-plus-one.saviyntcloud.com/ECM
user = K_123588
taskaction = Enable Account
account = K_123588

All variables containing the password are NULL.
For CreateAccountJSON, it works fine, however not for EnableAccountJSON.

Any reason this could be?

[rushikeshvartak]

• Did you defined password policy in connection/ attached password policy to security system?
• Do you see any error in logs ?

[TimoR]

Hi,

there is a password policy defined and selected in the security system, yes.

The logs show no error, I could even find where it uses the correct password policy:

2024-06-12T15:07:40+02:00-ecm-worker-services.SaviyntCommonUtilityService-quartzScheduler_Worker-10-727zm-DEBUG-password policyRule: SAP RISE
2024-06-12T15:07:40+02:00-ecm-worker-services.SaviyntCommonUtilityService-quartzScheduler_Worker-10-727zm-DEBUG-Generating password from policy defined in connection params

But at least the variables in the generated email stay null.

Regards,

Timo Rothweiler

[rushikeshvartak]

use ${task.password}

[TimoR]

If you mean to use it in EnableAccountJSON instead of ${randomPassword}, i just tried that, and it didn't work either. The password was "null" again:

resourceOwners =
tasktype = Enable Account
manager = 1000330
accountOwners = []
randompassword = null
entitlement = []
provisioningOwners =
users = K_123580
requestor = xxx
out = java.io.PrintWriter@31a6cb65
account_password = null
task = com.saviynt.ecm.task.ArsTasks : 118196
accountname = K_123580 Updated Password - null
requestid = 2730128
endpointDisplayName = S4-E11-ReadOnly
account_name = K_123580
endpointOwners = xxx
baseUrlForEmail = https://release-n-plus-one.saviyntcloud.com/ECM
user = K_123580
taskaction = Enable Account
account = K_123580

Hi Sechs iam-test,

your SAP E11 account has been enabled for you. Below is the information related to your account including the account name and its new password.

[TimoR]

Do you have any other suggestions what could be wrong why the password is NULL?

[rushikeshvartak]

${task?.password}

${password}

[TimoR]

I put those different variables in my email template.

The email I receive upon enabling the account is this:

Hi ${user.firstname} ${user.lastname},

your SAP E11 account has been enabled for you. Below is the information related to your account including the account name and its new password.

Account Name: ${account_name}

Password: ${task.password}
Password2: ${task?.password}
Password3: ${password}

Now the variables don't even get replaced anymore.