Leveraging Intelligent Recommendations for Operational Transformation. AMS Partners Click HERE | EMEA/APJ Click HERE |
07/04/2023 02:27 AM
Hi,
In one case I implemented a Leaver process with an User Update Rule that contains and Update Account task (to update User's end-date on targets applications) and an Account deactivation task but when the Leaver process is triggered, the Account deactivation task is completed before the Update Account task so on targets applications user's end-date is not updated: The account is deactivated with the old end-date value.
Someone can help me with a functional process for pending tasks sheduling to complete the update account task before the account deactivation task?
Thanks:)
07/04/2023 03:52 AM
Try using Task Execution Hierarchy
In Admin -> Global Configuration -> Tasks
07/04/2023 06:43 AM
Hello Rakesh,
The suggested idea did not help as Disable Account are still picked up before Update Account.
Also we tried to implement Instant Provisioning by enabling it on the Security System and in Global Configurations for Update Account. Still the task needs to be picked by WSRetryJob.
Any other idea or should we get in touch with support ?
07/04/2023 07:44 AM
Assign time based using advance query after leaver in next 2 hour update account task and then disable task
07/04/2023 07:54 AM
Hello @rushikeshvartak,
Thanks for your response. Where would we need to paste such advanced query to tell the system to execute the disable Account task in 2 hours ?
As of now in User Update Rule, we can only trigger tasks with a "day to day" dependency :
07/04/2023 07:57 AM
We can split rule into 2 and in condition block using SQL pull records for disable account after 2 hours
07/04/2023 07:59 AM
Thanks for clarifying, would you have any working example to guide us on this ?
07/04/2023 08:04 AM
Modify as per your need
and DATE_SUB( a.startdate,INTERVAL 7 DAY) and a.startdate between curdate() and DATE_ADD(curdate(),INTERVAL 7 DAY)
07/04/2023 09:08 AM
Hello @rushikeshvartak,
Let's say we have the following flow :
> How could we tell the system to trigger the task 2 hours later without any additional update on the identity ?
07/04/2023 09:10 AM
Using condition attribute and adding date time filter in rule