New account task is getting generated for AD logical application When Requested through Saviynt ARS

[PiyushRai]

Raised a request for  AD Logical app from Saviynt ARS. You will see the new account task getting generated for the application even though account already exists in the Pranet endpoint (Active directory)and "Disable New Account Request if Account Already Exist" option is enabled. See the snip below

[armaanzahir · Accepted solution]

Hi @PiyushRai 

For AD logical apps, please configure the feature to raise requests for access without an account. Select "Entitlements Only"

This is available at the security system level.

Creating a Security System (saviyntcloud.com)

[Manu269 · Accepted solution]

Hello @PiyushRai ,

Not sure if you checked this guide :

Logical Active Directory Applications (saviyntcloud.com)

It says : 

1. Select EntitlementsOnly for the Create Task action in the security system.