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Update User Profile Label name and rule is not triggered.

geet14
New Contributor III
New Contributor III

Hi Team,

Use Case :  Update the user profile label and validate the rule will trigger or not.

Below steps is performed :

1. Updated customproperty2 label with name 'NetSuite_Client'

2. Tried to triggered the rule but rule is not triggered.

Note : Rule was earlier created with customproperty2 and I updated the rule with NetSuite_Client, because updated customproperty2 label name is NetSuite_Client.

geet14_0-1698671804626.png

Can any one confirm it will work or not?

Thanks

GK

 

4 REPLIES 4

pmahalle
All-Star
All-Star

Hi @geet14 ,

Ideally it should not impact. Was that rule working before label change? Are you using advanced config query or basic config for rule?


Pandharinath Mahalle(Paddy)
If this reply helps your question, please consider selecting Accept As Solution and hit Kudos 🙂

geet14
New Contributor III
New Contributor III

Hi Paddy,

Yes rule was working and it's a basic config.

Thanks

GK

 

 

@geet14  Can you update the rule by remove and add the same condition and check once then.


Pandharinath Mahalle(Paddy)
If this reply helps your question, please consider selecting Accept As Solution and hit Kudos 🙂

geet14
New Contributor III
New Contributor III

Yes, I have updated the rule with customproperty4  and it's works.

Note : Rule is working with OOTB attribute name ,only issue is when I am trying with custom attribute name. 

Thanks

GK