Update User Profile Label name and rule is not triggered.

[geet14]

Hi Team,

Use Case :  Update the user profile label and validate the rule will trigger or not.

Below steps is performed :

1. Updated customproperty2 label with name 'NetSuite_Client'

2. Tried to triggered the rule but rule is not triggered.

Note : Rule was earlier created with customproperty2 and I updated the rule with NetSuite_Client, because updated customproperty2 label name is NetSuite_Client.

Can any one confirm it will work or not?

Thanks

GK

[pmahalle]

Hi @geet14 ,

Ideally it should not impact. Was that rule working before label change? Are you using advanced config query or basic config for rule?

[geet14]

Hi Paddy,

Yes rule was working and it's a basic config.

Thanks

GK

[pmahalle · Accepted solution]

@geet14  Can you update the rule by remove and add the same condition and check once then.

[geet14 · Accepted solution]

Yes, I have updated the rule with customproperty4  and it's works.

Note : Rule is working with OOTB attribute name ,only issue is when I am trying with custom attribute name. 

Thanks

GK