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05/03/2024 05:59 AM
Hi,
Version 24.4
Connector - AD, REST(SNOW as a Ticketing system)
We have a Parent AD Endpoint and multiple Child Endpoints under 1 Security System. Automated provisioning is enabled in the Security System.
Requirement is - Some of child endpoints(not all) additionally require SNOW ticket to be created after a request gets submitted.
"ServiceDesk Connection" option is at Security System level and it will create SNOW ticket to all the Child endpoint if I submit a request, but I should limit that to some child endpoints only. how to achieve this requirement?
05/04/2024 08:30 AM
Use callCondition
https://docs.saviyntcloud.com/bundle/Dev-Handbook-REST-v24x/page/Content/Developers-Handbook.htm