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Log viewer says no result found

Harsha
Regular Contributor II
Regular Contributor II

Hi,

In the dev environment last logs we can see is on 11-06-2023 and later all the days it shows no result found. What could be the reason of this?
PS: We are actively using the dev environment.

Harsha_0-1686905219024.png

Harsha_1-1686905304434.png

Harsha_2-1686905348833.png

 

Thanks,

Harsha

 

 

5 REPLIES 5

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @Harsha ,

Are you unable to view the logs even with the role_admin sav role assigned to you?

Thanks,

If you find the above response useful, Kindly Mark it as "Accept As Solution".

Harsha
Regular Contributor II
Regular Contributor II

Hi,

yes I do have role_admin sav role. Nobody in my team can see the logs its just giving us no results found.

 

Thanks,

Harsha

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @Harsha,

I would suggest you raise an FD ticket as even with role_admin if logs are not coming, there might be some issues.

Thanks.

If you find the above response useful, Kindly Mark it as "Accept As Solution".

rushikeshvartak
All-Star
All-Star

23.6 ?


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Harsha
Regular Contributor II
Regular Contributor II

Hi @sudeshjaiswal 

We have raised the ticket yet we havent recieved any update.

and @rushikeshvartak its 23.5 version. Does it have any major changes 23.6?