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Error while creating account in AD - [LDAP: error code 80 - 00000523: SysErr: DSID-031A1260, problem

RevatiTarale
New Contributor II
New Contributor II

Hello team,

I am trying to create an account on on-prem AD.I am getting errors while creating an account on AD.

In provisioning comments, it says: 

User,OU=abc,DC=xyz,DC=COM.Not FOund DN for CN=GCPTest6 User,OU=abc,DC=xyz,DC=COM. Error while creating account in AD - [LDAP: error code 80 - 00000523: SysErr: DSID-031A1260, problem 22 (Invalid argument), data 0 ]

I have given password policy rule in connector and set random password set to true.

In logs viewer It is showing:

2024-04-19T11:03:13+05:30-ecm-worker-ldap.SaviyntGroovyLdapService-quartzScheduler_Worker-10-slpc2-DEBUG-External connection is :: Active Directory Dev
 
2024-04-19T11:03:12+05:30-ecm-worker--null-slpc2--at javax.naming.directory.InitialDirContext.createSubcontext(InitialDirContext.java:197)
 
2024-04-19T11:03:12+05:30-ecm-worker-services.SaviyntCommonUtilityService-quartzScheduler_Worker-10-slpc2-DEBUG-please set policyRule in securitysystems: Active Directory Dev
 
2024-04-19T11:03:12+05:30-ecm-worker-services.SaviyntCommonUtilityService-quartzScheduler_Worker-10-slpc2-DEBUG-please set policyRule in securitysystems: Active Directory Dev
 
2024-04-19T11:03:12+05:30-ecm-worker-ldap.SaviyntGroovyLdapService-quartzScheduler_Worker-10-slpc2-DEBUG-Account Type For Service Account in endpoint Active Directory Dev::null
 
2024-04-19T11:03:12+05:30-ecm-worker-ldap.SaviyntGroovyLdapService-quartzScheduler_Worker-10-slpc2-DEBUG-CreateAccount - Binding map is..[ServiceAccountOwnerMap:[:], endpointsObj:Active Directory Dev, entitlementValuesObj:null, manager:Test001.Users1@lmnk.com, usersObj:Test001.Users2@lmnk.com, randomPassword:****, usersManagerObj:Test001.Users1@lmnk.com, managerAccount:null, userAttributesMap:[:], password:****, task:com.saviynt.ecm.task.ArsTasks : 418, requestAccessAttributes:[:], user:Test001.Users2@lmnk, account:Test001.Users2@lmnk.com, arstasksObj:com.saviynt.ecm.task.ArsTasks : 418, accountsObj:[name:Test001.Users2@lmnk.com]]
 
2024-04-19T11:03:12+05:30-ecm-worker-ldap.SaviyntGroovyLdapService-quartzScheduler_Worker-10-slpc2-DEBUG-External connection is :: Active Directory Dev
 
Please suggest me what exactly is issue and how to resolve it?
 
Thanks
Revati
1 REPLY 1

rushikeshvartak
All-Star
All-Star

Please share json

  1. Typo in the DN: Double-check the DN provided in your command or script to ensure there are no typos or missing components.

  2. Incorrect Base DN: Ensure that the base DN (OU=abc,DC=xyz,DC=COM) is correct and matches the structure of your Active Directory.

  3. Permissions Issue: Verify that the account you're using to create the user has the necessary permissions to perform this operation in Active Directory.

  4. Object Already Exists: Make sure that there isn't already an object with the same DN in Active Directory. If it exists, you may need to modify your command to create a unique user.

  5. Invalid Argument: The error message includes "problem 22 (Invalid argument)," which suggests that there might be an issue with one of the arguments provided in the LDAP operation.


Regards,
Rushikesh Vartak
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