Issue in Provisioning to main account the Associated Entitlements

[kmashwini]

Hello All,

We have configured Associated Entitlement, after provisioning the associated entitlement mapping to secondary AD account and not mapping to primary account. In AD endpoint, we have mentioned Primary account types also but still associated Entitlement goes to secondary account.

Please let me know any additional config need to be done.

[NM]

Hi @kmashwini , is both the account present in same endpoint .?

[kmashwini]

@NM Yes for same endpoint we have primary and secondary, also in endpoint we have given only primary account type filter.

[rushikeshvartak]

• it will only add in secondary account, after recon it should add in primary