Diverge the user creation/modification workflow to perform separate actions

[logben]

Hi all,

In Global Configurations, under the Lifecycle Management section, there is a setting called "User creation and modification workflow" where you would set the workflow to be run on a user creation or user modification. 

Within this workflow, I want to do two different actions depending on if the workflow was triggered by a user being created, or if it was triggered by a user being updated/modified. For example: if triggered by user creation, send user creation email template. Else, send user modification email template. My question is, how can this be accomplished in the workflow? What would the Condition if/else block look like to successfully diverge?

Thank you.

[rushikeshvartak · Accepted solution]

You can use if else condition

REQUESTTYPE = '18' : 'CREATEUSER'

REQUESTTYPE = '19' : 'UPDATEUSER'

ars_requests.requesttype ==18

[logben]

Thank you so much for the help, your answer prompted me to search the forums for a list of request types and I was able to find it - this will surely help me in the future.

[rushikeshvartak]

Here is link  https://forums.saviynt.com/t5/saviynt-knowledge-base/various-request-types-and-task-types-along-with... 

https://docs.saviyntcloud.com/bundle/EIC-Database-Schema-Reference/page/Content/Database-Schema-Refe...  Search "

Request_Access Request Type Mappings"

Request_Access Request Type Mappings

Column Name Mapping Value

Add Access	1
Update Account	12
REMOVE access	2
UPDATE ROLE	3
REMOVE ROLE	4
PROPOSED ACCOUNT OWNERS	15
MODIFY_ORGANIZATION	16
PROPOSED Entitlement OWNERS	17
CREATE USER	18
UPDATE USER	19
CREATE RULE	20
UPDATE RULE	21
DISABLE RULE	22
MODIFY PRIVILEGE	23
Emergency Access ID	24
Emergency Access Role	25
Transport Import	26
ENABLE RULE	27
EXTEND ACCESS	28
ENABLE ACCOUNT	29
DISABLE ACCOUNT	30
LOCK ACCOUNT	31
UNLOCK ACCOUNT	32
CREATE ORGANIZATION	33
BULK USER UPLOAD	34