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10/16/2024 10:37 AM
Hi all,
In Global Configurations, under the Lifecycle Management section, there is a setting called "User creation and modification workflow" where you would set the workflow to be run on a user creation or user modification.
Within this workflow, I want to do two different actions depending on if the workflow was triggered by a user being created, or if it was triggered by a user being updated/modified. For example: if triggered by user creation, send user creation email template. Else, send user modification email template. My question is, how can this be accomplished in the workflow? What would the Condition if/else block look like to successfully diverge?
Thank you.
Solved! Go to Solution.
10/16/2024 11:12 AM - edited 10/16/2024 11:12 AM
You can use if else condition
REQUESTTYPE = '18' : 'CREATEUSER'
REQUESTTYPE = '19' : 'UPDATEUSER'
ars_requests.requesttype ==18
10/16/2024 12:03 PM
Thank you so much for the help, your answer prompted me to search the forums for a list of request types and I was able to find it - this will surely help me in the future.
10/16/2024 01:23 PM
Here is link https://forums.saviynt.com/t5/saviynt-knowledge-base/various-request-types-and-task-types-along-with...
Add Access | 1 |
Update Account | 12 |
REMOVE access | 2 |
UPDATE ROLE | 3 |
REMOVE ROLE | 4 |
PROPOSED ACCOUNT OWNERS | 15 |
MODIFY_ORGANIZATION | 16 |
PROPOSED Entitlement OWNERS | 17 |
CREATE USER | 18 |
UPDATE USER | 19 |
CREATE RULE | 20 |
UPDATE RULE | 21 |
DISABLE RULE | 22 |
MODIFY PRIVILEGE | 23 |
Emergency Access ID | 24 |
Emergency Access Role | 25 |
Transport Import | 26 |
ENABLE RULE | 27 |
EXTEND ACCESS | 28 |
ENABLE ACCOUNT | 29 |
DISABLE ACCOUNT | 30 |
LOCK ACCOUNT | 31 |
UNLOCK ACCOUNT | 32 |
CREATE ORGANIZATION | 33 |
BULK USER UPLOAD | 34 |