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09/03/2024 06:01 AM
Hi,
The notification template that we send to the Requestor on Request Submission should show all the assignees for the submitted request (multiple approvers).
However, if a request has three approvers, the requestor gets three emails, with the name of each assignee in every email template. Also, the requestor is in 'to' and not the assignees.
Is there a way to show the firstname and lastname of all the approvers/assignee to the requestor in one single email template on request submission?
I found a similar issue discussed earlier in forums, but the issue was incomplete and closed, hence couldn't find an answer : Obtaining Assignees for an ARS - Saviynt Forums - 15559
Any help is appreciated.
09/03/2024 06:11 AM
09/03/2024 07:00 AM
Thanks Rushi for the update.
Have upvoted ideas in favour of the request
09/03/2024 07:05 AM
@AshishD
We are also having the same issue Please Vote for it and provide your valuable comments in the ideas ticket.