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09/24/2024 08:23 AM
Hi team,
We have created email templates for access request processes and wanted to test the access request expiry email template.
I have checked the global config to configure access request expiry duration which is in number of days.
Do we have any option where i can configure this in minutes and validate the request expiry and the template?
Also I have another issue with binding variable related to requestor.
Unable to read the requestor's email address with ${requestor.email} whereas we are able to read the requestor's first name and last name with ${requestor.firstname} and ${requestor.lastname}.
${requestor.email} is currently giving me requestor's manager email address.
Could you please let me know why this is happening? or if i have to use any other binding variable to get the requestor's email address?
09/24/2024 09:54 AM
Hi @Abhishek_K you can't specify request minutes
Was the request submitted by the manager?
Does the requestor have same email as manager.. could be discrepancy in dev environment.
09/24/2024 10:09 AM