Can employee ID be used as email template variable?

[sushmita]

Hello, I have been referring to this guide to create a custom email template and wanted to know if emp ID can be used in the body of the template? Could not find it in the below link. 

https://saviynt.freshdesk.com/support/solutions/articles/43000622153-managing-email-templates#Managi...

Hello,

The Saviynt EIC system has disabled an account for ${user.firstname} ${user.lastname} on the ${task.endpoint.endpointname} system due to login inactivity of 90 days (or greater). Here are the details about this account:

User Name:${task.accountName}

Employee ID:*****

If you have any questions, contact the Help Desk.

Thanks,
The IAM Team

[rushikeshvartak]

Yes it can be used ${user.employeeid} 

Which email template you are trying ?

[sushmita]

Trying to use the task complete action. I did not see any attribute like $(user.employeeid) in binding variables though..

[Saathvik]

User attributes are exposed in task completion email

you can use ${user.employeeid} to get user employee id.

Did you face any issue with above parameter?

[sushmita]

I had checked with just $(employeeid) - let me let back to you with ${user.employeeid}.

[rushikeshvartak]

${user.employeeid}  Should work.

Use below script in case of any binding varaible finding in email template

${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}

[Manu269]

${user.employeeid} this parameter should give the detail. 

[sushmita]

 Adding ${user.employeeid} did not work for me. the account get created in the target system but the email notification does not kick off. once I remove ${user.employeeid} attribute, the email gets sent. 

Hello,

The Saviynt EIC system has created an account for ${user.firstname} ${user.lastname} on the ${task.endpoint.endpointname} system. Here are the details about this account: 

User Name:${task.accountName}

Employee ID: ${user.employeeid}

If you have any questions, contact the Help Desk. 

Thanks, 

The IAM Team
---------------------------------

Adding binding variables to the body of the template did not show any results. 
${this.binding.variables.each {k,v -> println "$k = $v" + "<" + "br" + ">"}}

[rushikeshvartak]

${tasks?.userKey?.employeeId}

[Saathvik]

@sushmita : I hope you have below setting enabled Email for Disable Account Task Completion

If not can you enable and see it that works

[sushmita]

I have not set it, but it can also be driven at endpoint level, right?

[Saathvik]

You need to enable this setting for sending notifications on disable account though you have added email template on endpoint level on disable account. Try enabling this setting