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Alternative way for triggering Certification complete Email notification

Jaya
Regular Contributor II
Regular Contributor II

Hi Team,

We are facing an issue in Dev Environment -  our certification complete Email template isn't getting triggered when we are completing an certification. Although we have raised an FD ticket with saviynt for this issue.

But my query is -  till that time saviynt is working on this issue can we use any other alternative way to trigger automatic email notification when a certification gets completed. Because its impacting testing with our customers.

 

Thanks

Jaya karothia

Thanks
Jaya Karothia
3 REPLIES 3

rushikeshvartak
All-Star
All-Star

You can create analytics & send email 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Jaya
Regular Contributor II
Regular Contributor II

We can make query in analytics that is fine, but can we automate this? like when the certification gets completed report email will trigger automatically?

If this is possible please let me know

 

 

Thanks

Jaya

 

Thanks
Jaya Karothia

Attach email. Templates to analytics

If totalrecords is morr than zero trigger email by scheduling report


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.