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Add Access task is trying to create a new account for AD logical application

vvaibhav
New Contributor
New Contributor

Hi,

I have a created a separate Connection and security system for AD and created a logical application/Endpoint. In the security system, i have also kept 'Entitlements only' in create task action. User also has account in base AD.

when i am raising a request via Saviynt ARS, Only Add access task is creating but that add access task is trying to create a new account. 

please help me here.

Thanks,

4 REPLIES 4

rushikeshvartak
All-Star
All-Star
  • Please share logs.
  • Also account name rule should be same in parent and child endpoint

Regards,
Rushikesh Vartak
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Hi

please find the logs attached. there is no account name rule in either of parent endpoint or child endpoint.

thanks

NM
Honored Contributor II
Honored Contributor II

Hi @vvaibhav expected.. you should have same name rule as parent endpoint.

vvaibhav
New Contributor
New Contributor

Hi @NM 

There is no Account name rule in Base AD as well as child endpoint. 

Thanks,

Vikash