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Actionable incoming email OAuth

rituparna_pwc
Regular Contributor
Regular Contributor

We have setup OAuth for IncomingMailARS Job and we have an OAuth app setup in Azure AD. We also got the necessary Graph API permissions enabled in the application.

Whenever we are running the job - Email based Approval Job (IncomingMailARSJob) , we are getting the error. All permissions are given to the mailbox ID

{"error":{"code":"InvalidAuthenticationToken","message":"CompactToken parsing failed with error code: 80049217","innerError":{"date":"2023-10-30T10:01:27","request-id":"fxxxxx","client-request-id":"xxxxxxxx"}}}
3 REPLIES 3

DixshantValecha
Saviynt Employee
Saviynt Employee

Hi @rituparna_pwc,

Thank you for reaching out to the Saviynt forums. We appreciate your inquiry and would like to inform you that our team is currently reviewing your request. Rest assured, we will diligently assess your query and provide you with updates as soon as they become available. Your patience is greatly appreciated.

Hello @DixshantValecha ,

 

Thanks for responding. This is resolved now, it was due to incorrect permission issue of the ID

DixshantValecha
Saviynt Employee
Saviynt Employee

Hi @rituparna_pwc ,

Thanks for the update we will mark it as the solution.