Access request form is not loading with "Data inconsistency error. Please contact your admin" error.

[shruanand24]

For a child endpoint of AD(ADSI connector) we have used endpoint filter to recon AD groups specific to the child endpoint. The access request form of the child endpoint is not loading and it is displaying "Data inconsistency error. Please contact your admin" error. Connection configuration on endpoint is empty. Endpoint name, display name, security system and account name rule has no special character.

[mansoorahmed1]

Im also getting the same , couldnt figure out why this is happening .

[shruanand24]

Any luck in getting it resolved yet?

[nimitdave]

Please raise a support ticket for this and mention this forum thread. Support team will take necessary step to unblock you.

[mansoorahmed1]

@nimitdave Ticket has already been raised on this. Can you priorotise on this ? It was working on Dev Envirronment however we have issue in UAT.

https://saviyntsupport.saviynt.com/support/tickets/2004270

[nimitdave]

@mansoorahmed1 , pls check ticket link provided. It is not for the issue we are discussing here. 

[mansoorahmed1]

Sorry Yes, I have updated the response.

[PRana]

Hi Folks, 

Any update on how to resolve the issue? I am also experiencing the same issue on v23.8

Thanks

[nimitdave]

@PRana , please raise a support ticket to get this addressed.

[mansoorahmed1]

@nimitdave After closing the ticket I still facing the same issue. Is there any way we can clear the dupliacte entries for Endpoint_properties from our side ?

https://saviyntsupport.saviynt.com/support/tickets/2004270

Regards,

Mansoor

[rushikeshvartak]

You can find using below query :

select * from Endpoints_properties where endpointkey is not null group by endpointkey having count(*) >1

and fix using below query

update endpoints_properties set endpointkey=null where endpointkey=123 and ENDPOINTS_PROPERTIES_KEY=1 limit 1;