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10/19/2024 11:26 PM - last edited on 10/20/2024 07:28 AM by Sunil
Hi All,
We are facing issue to import accounts from Jira to Saviynt, the job is successful but in logs we have observed below error
2024-10-20T09:55:32+05:30-ecm-worker-rest.RestUtilService-quartzScheduler_Worker-10-wfvl2-DEBUG-pullObjectsByRest - responseStatusCode ::403
we are able to fetch records from the postman with same credentials but when tried from saviynt we are getting below error
2024-10-20T09:55:32+05:30-ecm-worker-rest.RestProvisioningService-quartzScheduler_Worker-10-wfvl2-DEBUG-Got Webservice API Response: [headers:[Date: Sun, 20 Oct 2024 04:25:32 GMT, Content-Type: application/json;charset=UTF-8, Server: AtlassianEdge, Timing-Allow-Origin: *, X-Arequestid: 8d557187f10128d4f31ea6005bcdd9fd, X-Seraph-Loginreason: AUTHENTICATED_FAILED, Set-Cookie=******/; SameSite=None; Secure, Cache-Control: no-store, no-cache, X-Content-Type-Options: nosniff, X-Xss-Protection: 1; mode=block, Atl-Traceid: dd3783074cb2482fba5ce3be9ce0226f, Atl-Request-Id: dd378307-4cb2-482f-ba5c-e3be9ce0226f, Strict-Transport-Security: max-age=63072000; includeSubDomains; preload, Report-To: {"endpoints": [{"url": "https://xxxxxxxxxxxx.net "}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}, Nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}, Server-Timing: atl-edge;dur=57,atl-edge-internal;dur=10,atl-edge-upstream;dur=47,atl-edge-pop;desc="aws-us-east-1", Transfer-Encoding: chunked], responseText:{"errorMessages":["error.no-permission"],"errors":{}}, cookies:[atlassian.xsrf.token=6f7cc8562**************3709379007e0035_lout; Path=/; SameSite=None; Secure], statusCode:403]
Attached the importAccandEnt Json
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10/20/2024 08:31 AM