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"Operation Not Allowed"

Naveen_Talanos
Regular Contributor
Regular Contributor

Hi Experts,

Please help

We are running a certification campaign where managers receive email with URL which takes them straight into certification.

Manager clicks the URL (/ECM/certification/showstep1forusermanager/114?campaignKey=22) and logs in. Now in between she works on something else... and to get back to certification again she clicks the link from email, maybe because she can't find previous tab, then the systems throws /ECM/login/unauthorized error.

Naveen_Talanos_0-1679427065566.png

 

At this point unless the manager close the whole browser, she can never login again, even if she types URL in fresh tab.

Has anyone experienced this before and is there a way that user is allowed to access URL or at least asked to reauthenticate instead of throwing this "Operation Not Allowed" error?

Regards,

Naveen

 

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